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EuroSTAR 2009 – A Week to Remember
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The report below is from Zeger van Hese who attended and spoke at EuroSTAR 2009 in Stockholm. His blog can be viewed at http://testsidestory.wordpress.com/
I absolutely *love* Stockholm in wintertime. Pepparkakor, glögg, gravad lax… and Eurostar too. People keep telling me that I would probably love it even more in summertime, but I’ll always associate those dark days with Eurostar. I presented my first Eurostar track there in 2007 – nothing but good memories – and I was selected this year as well. The Eurostar line-up is always pretty impressive, so it can be both intimidating and exciting to be a part of that. It’s just a matter of keeping the intimidation level below the excitement level, I guess. As a boyscout, good old Baden Powell always told me to “be prepared”. Now sometimes I wouldn’t recognize a life lesson if it punched me in the face, but here’s one that I did remember. So I found myself writing a paper and assembling a presentation during those hot holiday nights in Southwestern France. You just gotta love those early deadlines!
After an uneventful flight from Brussels to Arlanda, set foot on Swedish soil. Met up with fellow Belgian Mieke Gevers, a member of this year’s program committee and in charge of the track chairs as well. I helped her carry some excess bagagge that turned out to contain presents for the trackchairs – you can’t go wrong with Belgian chocolates and “jenever“. We took the Arlanda express (easy and quick) to Stockholm C and a cab to the Rica Talk hotel.
November 30 – Tutorial day
On monday I attended a full-day tutorial by Michael Bolton called “Exploratory Testing Masterclass” (slides available here). Two years ago I attended his tutorial on Rapid Software Testing, which I found very valuable. Michael Bolton is an engaging speaker and teacher who invites you to think, rather than just sit and absorb theoretical matter. There were lots of exercises, including one on factoring (identifying dimensions of interest in a product). We were asked to identify all dimensions of a wineglass that may be relevant to testing it, using the “San Francisco Depot” – heuristic (Structure, Functions, Data, Platform, Operations, Time) – not new to me but always worth repeating. A lot of mnemonic wizardry to be found here. What about that handy mnemonic for oracles – HICCUPP/F (History, Image, Comparable product, Claims, User expectation, Product, Purpose, Familiar problems) – never again say that you don’t know why something should be considered a bug. Care to take a ride on that test reporting heuristic called MCOASTER? Well I’ll see your CRUSSPIC STMPL, and raise it with a FCC CUTS VIDS (Mike Kelly’s application touring heuristic). Mnemomania!
Of course, there were plenty of other impressions that kept lingering for a while.
- A quote by Jerry Weinberg: “A tester is someone who knows things can be different” - true.
- “If it ain’t exploratory, it’s avoidatory” – made me laugh.
- “A good tester doesn’t just ask “Pass or Fail?”. A good tester asks “Is there a problem here?”.
- CHECks are CHange detECtors, testing is exploring.
- A complete debunking of some boundary value analysis truisms: it is generally accepted that the behaviour at boundaries is more likely to show erratic behaviour, but how do we know these boundaries? The actual boundaries in a system may not be the ones we are told about. That’s why we must explore.
- Testing is “storytelling” – I liked that take on testing:
“You must tell a story about the product, about how it failed, and how it might fail – in ways that matter to your various clients. But you must also also tell a story about testing, how you configured, operated and observed it – about what you haven’t tested, yet… or won’t test, at all – and about why what you did was good enough.”
The end of the session was foreseen at 5 PM. The discussions kept going on until 5.45 PM. I think that says it all. Later that evening, an international amalgam of testers set out to explore the possibilities of finding food in Gamla Stan. Eventually we found an Indian restaurant using that good old I.NEWTON heuristic (Indian, Nearby, Edible, Welcoming, Tasty, Open, Not-too-expensive). The end of a great day. Had some nice conversations with Rikard Edgren, Tone Molyneux, Ray Arell and John Watkins (my trackchair) as well.
The second day started with a tutorial as well, be it a half-day one: Managing Exploratory Testing byJonathan Kohl. Of course there were a lot of similarities with the first tutorial, but this was more of a hands-on session, where we could put Michael Bolton’s concepts from the day before into practise. There was some theory about coverage models – SF Depot anyone? We ended up describing a whole bunch of characteristics of a table that we had never associated with an ordinary table before. Practical and fun. Certainly an eye-opener.
At that point I was still trying to get a hold of the person I was supposed to trackchair on wednesday. Originally I would be trackchairing my colleague Wim De Mey’s track about regression testing in a migration project, but Wim had to cancel his presentation at the very last moment because of unfortunate familial circumstances. A replacement was found in the person of Mika Katara, from Finland – but no sign of him, yet. Oh well, time for a quick lunch, a tour of the expo and the actual kick-off of the conference. Dorothy Graham opened the 17th Eurostar conference in style. She introduced the program committee (Tone and Mieke made sure Isabel Evans was also represented by carrying an air-filled balloon with a face drawn on it – I’m not sure if Isabel would be too happy with the analogy ) and set the scene for the first keynote speaker.
Lee Copeland started this very first talk of the conference about nine of the most important innovations in software testing: the context-driven school, test-first development, really good books, open source tools, session-based test management, testing workshops, freedom of the press, virtualization and “testing in the cloud”. Strange that he sees the context-driven school as an innovation – as far as I know it was founded in 1999; the first book that explicitly named it was already published in 2001. I agree with the freedom of the press thing. Testing blogs are appearing everywhere (guilty, your honour), twitter is on the rise. Lee is apparently not a fan of twitter. Neither was I – I always thought of it as encouraging the spreading of triviality, but I’m actually starting to come back from that. I noticed that a lot of people within the testing community are using it to share their ideas, give advice or call for help. And it gives a great deal of extra coverage to an event like this (see twitter.com/esconfs), so maybe I’ll give it a try. Later.
The rest of the afternoon consisted of a series of short 20-minute tracks, which is mostly just enough to launch some provoking ideas, but not really ideal for a lot of content. Johan Jonassontalked about how he managed to save a project with the introduction of a structured exploratory testing approach. This track would have benefited from a 45 minute timeslot – there was no time to go into detail, which I found a pity. Next up was Julian Harty, who explained the concept of “trinity testing”: short session of around 90 minutes per feature, where the feature owner, the developer and the test engineer work interactively through the software to share knowledge and ideas. Pretty interesting, since I also found out later that “the trinity test” was also the name of the very first nuclear test ever conducted, marking the very start of the nuclear age. Julian is probably aware of this – I didn’t hear him mentioning it, though.
Geoff Thompson then talked about reporting – “If only we could make them listen!”. Well actually, it’s more the communicator’s job to make sure he gets heard. It was a great talk – he was able to slip in the Challenger disaster and the Heathrow terminal 5 debacle as examples of how important messages were apparently not deemed important enough, with horrendous results. Knowing your recipients is key, and knowing what information they want as well. Noteworthy: a lot of people are color-blind. If you absolutely want to make sure that everyone understands your reports, shouldn’t you avoid the reds and greens?
Besides being a sapient testing evangelist, Michael Bolton is also a human quote machine. He did this cross between stand-up routine and political televangelism called “Burning Issues of the Day” (available here). A lot of wisecracks and eye-openers, the funniest moment at Eurostar for me. He was even able to win a bet by slipping in a quote about agilists and sex:
“The agilistas did not discover pairing or test-first programming. They’re like teenagers who’ve just discovered sex. It IS great, but calm down”.
The last speaker of the day was the same as the first one. Jonathan Kohl talked about how our urge to be “Agile” can distract us from our mission to deliver software that our customers value, while supporting our team. Agile can distract from skill development too. The term “Agile” has become big business, and lost a great deal of it’s significance. So let’s stop worrying about whether what we do is “agile” or not, and go back to calling it “software development”. As far as I’m concerned, he hit the nail on head. I wouldn’t have minded him talking about this a little longer.
The day ended with drinks in the expo and my attempt at playing a memory game at one of the stands. I kept failing epically. While I was trying to get asleep I found the ideal excuse: my head was already full of things to remember – no room for these trivial button sequences.
Right before the first keynote of the day I finally met Mika, whom I was supposed to be trackchairing in the afternoon. He was invited as a backup speaker on friday to speak on wednesday, was able to make it, but had to leave immediately after his talk. A true case of hit-and-run guerilla presenting at Eurostar! Naomi Karten then delivered an interesting keynote about “changing how you manage and communicate change”. Her talk was built around the Satir change model. There’s an initial status quo, then a foreign change-inducing element causing a ‘POW’, then chaos, after that an adjustment and in the end a new status quo. When people are confronted with change, they are experiencing a loss of control, and they often react to that in an emotional way. Important: listen, be empathic, regularly communicate the status of the change, even when there is nothing to report. She also used a quote that I well certainly use myself when feeling cornered:
“Hofstadter’s Law: It always take longer than you expect, even when you take into account Hofstadter’s Law”
By then it was time to pay a visit to the Test Lab that was set up by James Lyndsay and Bart Knaack. It was a Eurostar first, and I am actually wondering now why it took so long to have some actual “testing” going on at a testing conference. The software they were running was Open EMR, an open source patient management and appointment book system. What made it even more interesting for me is that I have been testing and working with a similar (not open source, though) system for a long time, so I more or less know what to expect (or what actual users of the software would expect). I paired up with Rikard for a while and found a whole bunch of issues by merely touring the application – we noted them for later reference. It is always nice to pair with fellow testers to see what they focus on, and what their reasoning is. The state of the software under test was something else. It showed some pretty alarming behaviour, and it was far from intuitive or user-friendly.
By then it was time for Eurostar veteran Erik Boelen, speaking at Eurostar for the fifth time already. I’ve known Erik for some time now, and his talks are always entertaining and relaxing in a way. “The power of risk” was his view on how to use a risk-based test strategy that “makes people talk”, like Läkerol. His main message was (apart from the implicit one that testing can be fun *and* will rule the world) that they defined all the risks and used them as entry paths for exploratory testing. For the highest and medium risks they documented their test cases, and for low risks they just reported the results.
After lunch I introduced Mika Katanen (from the university of Tampere in Finland) and his talk about Automatic GUI test generation for smartphone applications. I am totally new to model-based testing and I was impressed with the brief demo he showed. His track went well, and there were a lot of people approaching him for a chat at the end. I do hope that he was able to catch his plane on time. Parallel with this track, Shrini Kulkarni held his talk about software metrics which I was unable to attend. People said it was good – I hope I will be able to see him speak some place else in the future.
Remembering the memory game disaster from the day before, I decided to unfocus for a while – my mind was getting stuck again. I teamed up with some CTG colleagues plus a wildcard named Tom and enrolled ourselves for the quiz that was supposed to take place in the evening. We aptly named ourselves “The Handsome Oracles”, but it wasn’t meant to be. The quiz was canceled later on, so we weren’t able to put the money where our mouth was. We also worked out some testing limericks for the limerick competition – we didn’t win. I thought they were good, but that’s probably just another example of parents not recognizing the ugliness of their own babies. There’s a good joke and an interesting analogy about that here. Gitte Ottosen ended the day with a talk about combining agile and maturity models which was chosen best presentation last year in The Hague. I had the impression she was a little nervous – which is completely understandable. I was telling to myself that delivering a keynote for a full auditorium like that sure looked like a daunting task – until I suddenly realised that I would be standing in that same room tomorrow. My unfocused mind started wandering off.
While the temperatures were taking a dive, the Handsome Oracles went into town for dinner. I returned a bit earlier than the rest to rehearse my talk and to get a good night’s sleep while the (by then just plain) Oracles went barhopping. Haha! Life’s good, but not fair at all.
The last day of the conference, and people started looking weary. Ray Arell gave us a good wake-up call with his keynote on moving to an agile environment, based on his experiences at Intel. Ray’s a great speaker (and a fun guy too – I might add). He described his hits and misses; the ‘misses’ are often the most interesting parts of experience reports. Lot’s of good advice and some nice puns (Wagile, FRagile, Scrumfalls).
I stayed in the agile track in the big auditorium where John Watkins presented some material from his book on agile testing, aptly named “Agile Testing”. John had gathered case study material from twenty agile projects and proposed agile methods for small, medium, large, off-site, and even off-shore projects. Intriguing, but upon hearing the idea of “agile best practises”, my context-driven genes started to play up.
John was also my great trackchair and introduced me as “Filmstar, Rockstar, Tester!” At least, that was his own juicy summary after I mentioned to him that I had worked as a movie distributor before and had also played in a rock band. Granted, I also admitted playing a zombie once – a serious case of method acting. Anyway, his introduction loosened the audience a bit and I was able to present my track “A lucky shot at agile?” without any problems. I wanted to tell a testing story and I think it went well. I felt at ease (those wireless microphones are really great) and there were many questions afterwards. During the rest of the day people I didn’t know came up to me to congratulate me with the presentation, which was nice. I took a long lunch and had a walk around the expo. I went back to the Test Lab to report the bugs that we found earlier. I didn’t succeed in entering them all, which made me feel kind of guilty – I wished that I would have spent more time there. But I had a hard time choosing. It’s a pity that test labbing also meant skipping tracks as well.
The last regular talk of the conference was held by Rikard Edgren, who is also a Eurostar regular. I had seen his presentation on testing creativity (“Where testing creativity grows”) in 2007 and I liked it a lot, since it is also a subject that is dear to me. There’s far too many people that think that testing is not a creative or challenging activity. This time he talked about “More and better test ideas“. He promoted the use of oneliners as test ideas – a brief statement of something that should be tested. These test ideas can then be used as a basis for test cases, or as a guideline for other types of testing, or even discarded when there irrelevant or when there is simply not enough time. I think Rikard’s subjects will always be a bit polarizing due to their innovative nature – you either like them or you don’t. I am a believer and it was a good way for me to finish the conference.
I missed the first part of the Test Lab result presentation since they changed the timing and I totally forgot about that. But I got the most important statistics. Over two and a half days, more than 50 bugs were found. My first reaction was: “Only 56? Man, there’s hundreds of them hiding in there”, but then I realised that people had been testing in the lab only for short periods, in between tracks, just as I did. I wonder what would have happened if hundreds of testers had a go at it, all at the same time. Bugfest!
After a short panel discussion with John Fodeh (next year’s programme chair), Geoff thompson, Tobias Fors and Nathalie Van Delft it was time for the award ceremony. Naomi Karten received the Best Tutorial Award and the European Testing Excellence Award went to Anne Mette Hass. In the meanwhile I was dozing off in my not-so-comfy chair – these 4 days of conferencing were finally getting to me. A friendly woman on the stage was mentioning someting about a longlist of papers, and a shortlist, and a final selection of three, containing two Dutch and one Belgian paper. Now wait a minute… how many Belgians sent in a paper? 1…2… before I could make the math, my name was announced as winner of the ENEA Best Paper Award. Two talks at Eurostar, two papers, two awards… what are the odds of that? I was absolutely flabbergasted. That’s actually three in a row for my company CTG, since Bert Jagers won the award last year in The Hague. The pressure is on for next year .
I spent the rest of the evening in the hotel bar, where all the testers with an early flight on friday morning were flocking. We ended the day singing an eclectic mix of Irish traditionals, Dylan, early Springsteen and – of course! – Abba, accompanied by a non-certified tester, who plays a mean mandolin. I love Stockholm in wintertime. It was a good Eurostar. Yes sirree.