EuroSTAR Conference

Europe's Best Software Testing Conference

Tutorial E

Teaching QA Through Gamification

Jana Gierloff

Zoran Gjorgiev

09:30-13:00 CEST Tuesday 28th September

If learning is the goal, games are the solution. We all want the whole team to actively help build up the project’s quality and to feel responsible for their contributions in this area. The challenging part is often transferring the knowledge and skills to enable them to do so. If you would like to learn about a highly effective way of nurturing the QA mindset in others, then this tutorial is for you.

We have found games that are entertaining and great for groups of people, and we have created versions of them tailored for teaching QA and Agile testing knowledge for our teams. It has become clear to us that these QA games have power unlike other methods of coaching because they actively engage people through their participation and entertainment value. This makes the learning aspect a very easy by-product of what is essentially enjoying an activity with colleagues.

For our own needs, we already utilise several different games, both online and in person. Some have very minor modifications; others are a complete redesign with Agile testing in mind. We believe almost any game can easily be remodelled into a QA version, but as we will see in the tutorial some are more fitting to this concept and can provide a bigger learning value due to their setup. We will see in action the games we have created, how they came to be by having a look at our whole process of turning an idea into a final product.

By the end of this tutorial, you will hopefully have thoughts on how you can gamify your own coaching goals. To help with that after the tutorial we will also share the actual setup and rules for our games with you.

What you will learn

  1. Understanding how the QA mindset can be coached through gamification and engaging participants.
  2. Learning approaches and ideas of how existing games can be transformed to reflect a development environment.
  3. Tips and tricks to make the most out of your efforts while avoiding pitfalls along the way.

Session Details

  • Introductory
  • 3.5 Hours
  • Interactive Tutorial
  • Coaching & skills development
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Session Speakers

Jana Gierloff EuroSTAR speaker

Jana Gierloff

Senior Quality Assistance Engineer – InnoGames, Germany

Jana Gierloff is a Senior Quality Assistance Engineer at InnoGames who was introducing and leading the transition to Quality Assistance at Forge of Empires. With 10+ years of experience in the games industry, Jana empowers the team to confidently test by providing trainings, tools, and environments. She has a very good track-record of inspiring testers and teams to take their testing to new levels and to find unexpected bugs in unexpected ways, as well as providing help with all automation matters. Curious and passionate about testing she also speaks at software conferences all over the world.

Session Co-Speaker

Zoran Gjorgiev EuroSTAR speaker

Zoran Gjorgiev

Quality Assistance Engineer – InnoGames, Germany

Zoran Gjorgiev is a Quality Assistance Engineer at InnoGames and for the last 4 years has worked on the successful title Forge of Empires. He started as a Community Manager but his passion and efforts towards the game’s quality standards lead him to join the ranks of QAE. Having an appreciation of technology but wanting to explore a field that offers far more opportunities than coding on a daily basis, he found this to be a perfect fit. He’s always looking to learn and improve and strives for growth both on a personal and team level. Seeing the team embrace the quality mindset is what keeps him motivated.

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