KEYNOTE 4: Software Talks – Are You Listening?

Listen to Julian’s intro to his keynote:

Software used to be mute, unable to communicate experiences to those who brought it to life. Then came logs, error reporting, and web analytics. Each helped inform at least one part of our business, and some even reached the software testers to shed light, albeit dimly, on how our software was doing when alive. The deluge of smart mobile technology, including smartphones, is profoundly changing the success factors for applications, and how we bring them to life. Mobile Analytics helps inform businesses of key business metrics, but it can also help us improve how we test, what we test and when we test if we learn how to apply it effectively in our applications and our processes.

In this talk, Julian will introduce ways of using mobile analytics as an integral part of testing your mobile applications. Well-designed analytics can help assess various software qualities, including performance, reliability, and even usability. He will cover practical aspects, challenges, concerns, together with examples of how using mobile analytics can help listen more effectively and clearly to what our software is experiencing when used by people worldwide. Testers can, and should, play a pivotal role in the application of analytics. Come on, it’s time to get involved!

  • Speaker

  • Julian Harty - , Independent Consultant, UK

    Julian has been working with mobile apps for many years and increasingly with Mobile Analytics to find ways to improve various mobile apps, and how to develop and test mobile apps. He both researches the topics as part of a PhD and apply the ideas in practice both directly and through working with various industry leaders including HP and Appachhi.

    Julian’s work and projects have led him to a unique mix of companies ranging from Google, eBay and Salesforce, to mobile dating apps, software for the blind, and using mobile technology to improve education in India, Africa, and beyond. He’s an author who’s been published on mobile apps since 2006, including several books both alone and with others. He also participates in conferences and workshops globally, including EuroSTAR (since 2001) and collected the Testing Excellence Award in 2011.