Let’s Talk About Problems

Keynote 3     Start Time : 15:45     End Time : 16:45

At one time or another, you’ve probably heard things like this:

  • “Don’t come to me with problems; come to me with solutions.”
  • “Failure is not an option.”
  • “I don’t want to focus on finding bugs; I want to focus on preventing bugs.”


As testers, we encounter bugs, issues, and obstacles every day. Yet talk about problems can be uncomfortable, controversial, embarrassing — so much so that some people are reluctant to talk about them at all. After all, problems threaten schedules and budgets. People’s feelings, including our own, are on the line.

Would you to like prevent problems? Then you must talk about them, because that’s how you start to prevent them. Would you like to know whether you have prevented problems? Then you must try to find them.

In this keynote, Michael Bolton will discuss how testers can talk about those things courageously and deal with them reasonably and responsibly.


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  • Speaker

  • Michael Bolton


    Michael Bolton - Consultant, DevelopSense, Canada

    Michael Bolton is a consulting software tester and testing teacher who helps people to solve testing problems that they didn’t realize they could solve. In 2006, he became co-author (with James Bach) of Rapid Software Testing (RST), a methodology and mindset for testing software expertly and credibly in uncertain conditions and under extreme time pressure. Since then, he has flown over a million miles to teach RST in 35 countries on six continents.

    Michael has 25 years of experience testing, developing, managing, and writing about software. For the last 18 years, he has led DevelopSense, a Toronto-based testing and development consultancy. Prior to that, he was with Quarterdeck Corporation for eight years, during which he managed the company’s flagship products and directed project and testing teams both in-house and around the world.

    Contact Michael at [email protected], on Twitter @michaelbolton, or through his website, http://www.developsense.com.

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