What you will learn
- Tailor Communication for Impact: Learn how to identify DISC personality styles and adjust your communication to connect with and influence team members, leaders, and cross-functional stakeholders.
- Overcome Communication Barriers: Gain practical tools to address common challenges like resource negotiation, conflict resolution, and driving buy-in for quality initiatives.
- Champion a Culture of Quality: Develop strategies to leverage your unique communication style to build collaboration, foster trust, and elevate your QA team's influence within your organization.
Session Details
- Intermediate
- Half Day
- Interactive Tutorial
- Testing methods for continuous improvement
Session Speaker
Erika Chestnut
The Leaders’ QA Consulting, USA
Erika Chestnut is a dynamic Quality leader with over 20 years of experience in the tech industry, where her passion is people, and her purpose is empowerment. She is a Maxwell-certified leadership team member, DISC consultant and Certified High Flow Coach.
Throughout her career, Erika has learned to lead powerfully through relationships, influence, grace, patience, and, of course, a bit of snarky humor. She is deeply committed to helping others rethink leadership, culture, and communication, not only to empower themselves but to equip them to empower others.
Erika specializes in sharing the tools and strategies that have enabled her to connect with teams on a deeper level, driving significant growth, performance, and transformation in both their careers and businesses.
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