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On one hand testers must focus on fitting standard software in the organization. Standard software doesn’t mean that it has not to be adjusted to fit your organization. Adjustments in standard software introduces product risks to your organization and it will be the role of the business (consultant) tester to manage these risks. End users are so used to software that usability is an important acceptance criterium and even has become a product risk. Besides fitting the software in the organization, software in the cloud will introduce newer and bigger product risks which are most non functional. Think about security and performance. To tackle those risks specialized testers are needed.
Besides writing articles I also used my holidays to read (or is eat a better word) a lot of books. I already read Daniel Pink’s book “Drive” and now it was time to read another book by Daniel Pink: ‘A whole new mind, why right-brainers will rule the future “. It was interesting to see that this book was complementary to my article.
Daniel states that we are moving to a new era, the conceptual age. The domination of knowledge workers in the era of information is over. The time has come where globalization and powerful technologies are eliminating certain kinds of work. We are moving to a society that prizes what he calls ‘high concept’ and ‘high tough’.
In these societies it is important to create new ideas, to detect patterns and opportunities, to understand the subtleties of human interaction and to stretch beyond the quotidian in pursuit of purpose and meaning. All kind of things where our right side of our brain can help us out. To make the cross over to the conceptual age we have to develop six senses; design, story, symphony, empathy, play and meaning .
In the test world we see developments that we are moving to the new era. To give a few examples: globalization; software is developed more and more in Asia where we have colleagues doing a great job to make and test new software. In our society we see that testing techniques are more based on telling stories for example in use cases and user stories. Exploratory testing must be popular because it appeals to conceptual thinking and focuses on seeing patterns.
And what did I see in the program of the first virtual conference of EuroSTAR ? Subjects that are also in line with my ideas and those of Daniel Pink. For example:
“Usability Testing on a Tight Budget”: a subject that focuses on non-functional testing which will be more and more important.
“Mind, Map, and Strategy – Using a Mindmap to Develop and Communicate Your Test Strategy”: Mindmaps are all about design, telling stories and make things visual: the right side of our brain.
“When Testing Becomes the Risk”. A title which tickles me but I have to wait till Bart tells us more. It is my opinion that testing based on product risks will be more and more important especially when we are using the cloud. I read this week that 43% of the users don’t know that their software is in the cloud so they are not aware of the security risk!
So you see, EuroSTAR is already making us, testers ready for the future! A good preparation for the ‘real’ conference because nothing is better than a good live, face to face, conference in Manchester.