EuroSTAR Conference

Europe's Best Software Testing Conference

Track Talk Th20

Advocating Quality in Finland’s Biggest Company

Sami Söderblom

Dong Pham

15:45-16:30 CEST Thursday 15th June

Quality Advocacy (QA) promotes activities that have a positive impact on quality. These include, but are not limited to; training, coaching and supporting people in quality and testing related matters, facilitating a quality community, keeping people informed what happens in the world of quality and implementing relevant testing practices. This is of course everyone’s responsibility, but the bigger and more complex context grows, the bigger the need for focused QA professionals gets. And there’s none bigger in Finland than its biggest company, SOK.

This is a story about Dong and Sami. They are two QA professionals, who work in close collaboration, but on different organisational contexts within SOK. Dong is where the rubber meets the road. He explores software systems and related processes and practices, implements automation, produces vast amounts of valuable information and insight on quality and ultimately is equal among people who build and run SOK’s hotel and restaurant web services. Sami on the other hand makes sure that people like Dong have everything they need to succeed and feel well, builds stronger QA functions throughout the organisation, creates buzz for QA and occasionally wrestles with management and HR, so that the people doing actual work don’t have to. 😉

Come a see how Quality Advocacy has been practiced in the biggest company of Finland.

What you will learn

  1. Skills on advocating quality on team and management level
  2. Skills on building and leading a hard-core community of quality advocates
  3. Skills on becoming and remaining relevant in a group of masterful developers, designers and business people

Session Details

  • Intermediate
  • 45 Minutes
  • Includes 15mins Q&A
  • Creating Healthy Organisations
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Session Speaker

Sami Söderblom

Papa Bear of QA – SOK, Finland

Sami is one of Finland’s leading experts in context-driven quality practices. He has nearly twenty years of experience from a variety of testing and quality leadership positions in twenty different business domains. He’s a colorful blogger, award winning author of industry publications and a co-founder of Software Testing Finland, a local context-driven testing community. He regularly shares experiences from his domain of expertise in domestic and international events. He currently works as a Papa Bear of QA at SOK and as a consultant via his company Happy Monkey. The same white-hot passion Sami feels towards his wife Malin, daughter Vilja and son Max. Whatever time is left from work and family life he spends throwing a round of disc golf, enjoying a nice glass of whisky, making music and being afraid of what might attract his passion next.

Session Co-Speaker

Dong Pham

Principal QA Engineer – SOK, Finland

Dong is a young, passionate explorer of quality, software development and quality engineering practices. He has adventured in different business domains and contexts, from startup to enterprise, and gained unique perspectives on quality engineering approaches and ability to work with wide range of technologies. Currently, he works at SOK as a QA Lead. On top of that, one of his biggest passions is mentoring talents to start their career in IT as QA Engineer.

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