EuroSTAR Conference

Europe's Best Software Testing Conference

Keynote 5

We’re off to Rehab – Communicating in an Isolated & Decoupled World

Anne-Marie Charrett

11:45-12:45 CEST Friday 16th June

At work, remote first has become the new black. Our meetings are now on zoom; our jokes have emoticons, 🥑 and our stand-ups are async. Chatbots remind us to WOL (Work out Loud) or TOL (Talk out Loud).

But it goes further. Technology-wise, our microservices architecture and CI/CD infrastructure demand isolate and decouple our features into micro-stories separating us from our customers. Concepts such as Team Topologies encourage us to divide our teams into stream-aligned customer-facing, platform, or enabling teams.

Our context has changed, and we must learn to adapt as software professionals. We must revisit how we work, communicate, test and build software. Effective communication requires intentional and deliberate design.

What was once a casual chat by the water cooler must be designed purposefully and included in formal meetings. Where you once relied on non-verbal cues, the written word requires more thought; comments must be carefully chosen and tested for ambiguity.

In a nutshell, we need to relearn how we communicate. We need to build collaboration into our systems, understanding that there’s a time when it’s essential but also allowing time for creativity and quietness.

It’s a brave new world. Are you ready to be intentional about it?

What you will learn

  1. We need to rethink how we communicate given our new contexts
  2. When and how we communicate is critical to the message being heard
  3. Making collaboration intentional so our voices are heard

Session Details

  • For All
  • 1 Hour
  • Includes 15mins Q&A
  • Communication
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Anne-Marie Charrett explains more about her talk We’re off to Rehab – Communicating in an Isolated & Decoupled World in this video – check it out.

See you in Antwerp for EuroSTAR 2023.

Session Speaker

Anne-Marie Charrett

Director of Quality – CultureAmp, Australia

Anne-Marie Charrett is a software engineer & founder of Testing Times; a consultancy focused on solutions in quality engineering. An electronic engineer by trade, quality chose Anne-Marie when she discovered compliance did not necessarily mean fit for purpose.As an adjunct professor at UTS, Anne-Marie created and delivered courses on software testing. She has also been an instructor for the online BBST (BlackBox Software Testing) classes. She is currently the Director of Quality at Culture Amp, using a quality coach model to help product teams deliver quality at speed. In 2022, Anne-Marie was awarded the EuroSTAR 2022 Award for Software Testing Excellence. Anne-Marie is the author of the quality coach book and writes at https://annemariecharrett.com. She offers the occasional tweet @charrett

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