EuroSTAR Conference

Europe's Best Software Testing Conference

Track Talk F7

QA Outsourcing: Triumphs, Trials, & Takeaways

Paul Ngum

10:30-11:30 Friday 14th June

In today’s dynamic tech landscape, companies are continually seeking efficient ways to deliver quality products while optimizing costs and have historically turned to outsourcing

This talk dives deep into the world of QA outsourcing, offering insights into its costs vs. benefits, potential pitfalls, and invaluable takeaways.

We’ll begin by exploring the triumphs, highlighting how QA outsourcing has driven faster time-to-market for products, facilitated access to global expertise, and allowed businesses to scale testing capabilities on-demand. Next, we’ll delve into the challenges, shedding light on communication barriers, quality concerns, and the importance of aligning organizational cultures between the hiring company and the outsourced QA team.

The talk will conclude with lessons learned, emphasizing best practices around vendor selection, communication and collaboration, and strategies to maintain product quality standards. This talk aims to equip professionals with a balanced perspective on QA outsourcing, helping them make informed decisions and ensuring success in their QA endeavors. The session aims to offer a holistic overview of the QA outsourcing landscape.

What you will learn

  1. Avoiding Common Pitfalls: Gain insights into the most common challenges and pitfalls encountered during QA outsourcing and how to navigate them effectively, ensuring smoother project execution
  2. Effective Communication: Discover strategies for establishing robust communication channels with remote QA teams and managing communication challenges, such as time zone differences and language barriers
  3. With careful planning and effective management, outsourcing QA can be a strategic move that drives success and growth in today’s competitive business landscape

Session Details

  • Introductory
  • 1 Hour
  • Includes 20mins Discussion
  • Mistakes & lessons learnt
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Check out this video from Full Name to hear more about his talk, ‘Speaker’s Talk Title’.

We look forward to welcoming you to EuroSTAR 2024.

Session Speaker

Headshot of EuroSTAR 2024 speaker Paul Ngum

Paul Ngum

Founder & CEO – afriQA, UK

Paul’s career spans nearly two decades in the Legal and Information Technology sectors. He has spent the last decade leading and being accountable for software quality assurance and testing on multi-million-pound projects for public and private companies. He is the Founder and CEO of afriQA , a social impact QA Outsourcing company that partners with universities across Africa to recruit, train, and remotely deploy QA Engineers globally.

He is educated to postgraduate level with a Master’s degree in International Business Law and holds the ISTQB Advanced Level Test Management certificate. Paul is currently one of the judges for The European Software Testing Awards 2023. His interests include all aspects of technology, data protection and privacy law, as well as the legal and ethical issues involved in emerging technologies like artificial intelligence and blockchains.

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