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EuroSTAR Conference

Europe's Largest Quality Engineering Conference

Track Talk W2

Improve your Assertiveness

Marta Firlej

11:00-11:45 CEST Wednesday 14th June

Do you know that feeling when you’re brave enough to say ‘NO’, and then you don’t feel good about it?

During my presentation, we will build a proper understanding of what an assertiveness skill is. We will get to know the definition, and together we will fight some of the myths.

You will get information about Characteristics of Assertive People, and Skills of Assertive People, so you’ll be able to look at this from a perspective of which of the characteristics describe you, and what skills you have to practice.

I will share my personal experience of struggling with my assertiveness skill, and when I practice it.
I will also share which communication skills it’s worth investing in, to improve your assertiveness skill.

You’ll leave the session with a better understanding of your assertiveness skill.

What you will learn

  1. Attendees will identify areas of communication they need to work on.
  2. Attendees will understand what assertiveness skill is.
  3. Attendees will get a list of characteristics of assertive people, to use to build their professional image.

Session Details

  • Introductory
  • 45 Minutes
  • Includes 15mins Q&A
  • Communication
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Session Speaker

Marta Firlej

Engineering Manager – Brainly, Poland

The initiator of Testing Conference test:fest in Wroclaw. Volunteer and speaker to various conferences. Marta started her journey in IT within the software testing area in 2006. Currently, she is working as Engineering Manager, but Quality Assurance is a huge part of her soul. In every company she works for, she is engaged in quality assurance and competence development. She had the opportunity to not only build and develop testing teams, but also work with customers to create, develop, and design software. Outside of work, Marta likes to travel, cook, and cycle.

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