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EuroSTAR Conference

Europe's Largest Quality Engineering Conference

Tutorial E

Questions, Questions

James Lyndsay

09:00-12:30 CEST Tuesday 7th June

This interactive workshop will help you ask the right testing questions, of the right people, at the right time.

We will identify questions that have been useful to participants. From those questions, we will recognise types of questions, the contexts in which you might use them, and the people you might ask. We will look more closely at types which catch the attention of the group. Examples could include:

  • Questions which give you context for new work
  • Questions which confirm (or refute) an existing model
  • Questions which reveal underlying values and fears
  • Questions you should should be able to answer, as a tester

 

We will look into ways to adjust questions for more specificity, or to allow greater freedom in the answer, to help the person being questioned, or to act as links in a chain. We’ll look at ways we can use questions poorly: loaded and leading questions, questions designed to trick or trip, questions which go over the same ground, and other anti-patterns.

Finally, we will spend time on when to stop asking, how to process information, and what and who to ask next (especially if the “who” is the system under test). The presenter will share their lists of questions, built over several years consulting, and the purposes and audiences that the lists fit.

What you will learn

  1. Ask more purposeful and focussed questions
  2. See the patterns, gaps and opportunities in one's own questions
  3. Know how to stop, and what to do next.

Session Details

  • Intermediate
  • 3.5 hrs
  • Interactive Tutorial
  • Approaches, Techniques & Types of Testing
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In this video from James Lyndsay, he details what he will cover in his tutorial, ‘Questions, Questions’.

We look forward to welcoming you to EuroSTAR 2022.

Session Speaker

James Lyndsay, EuroSTAR 2022 tutorial trainer.
James Lyndsay EuroSTAR Awards

James Lyndsay

Test Strategist – Workroom Productions, United Kingdom

I’ve been working as an independent test strategist for over 20 years, with a particular focus on tooled-up exploratory testing. I’ve resisted specialising in a particular technology or market, and I’ve tried to change with my industry. My clients include retail and telecommunications, banking and social media, rapidly-evolving internet start-ups, traditional large-scale enterprise, and government bodies. I’ve worked as an innovator (loved it), and as a standardiser (less so). I work as a consultant with an eye for strategy, quality and motivation, and have stepped into roles as manager, mentor, advocate and implementer.

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