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EuroSTAR Conference

Europe's Largest Quality Engineering Conference

Track Talk Th19

Mission Impossible: Automatic Usability Testing

Kimberly Snoyl

15:45-16:30 CEST Thursday 15th June

Test professionals usually focus on working functionality and automation rather than a great user experience. The reasons are twofold: UX is not a priority to the business, but also: Testers have not always learned how to test UX in a structured way. From experience and countless examples, we can conclude that working functionality only does not mean that the user understands how to use your application, and they will get frustrated in the process.

To get testers to do more UX testing, I am exploring the idea to create a tool which can automate some of the 10 Usability Heuristics. Of course, not all of them can be automated, so the tool should also support testers to do manual UX testing.

This idea won the EuroSTAR 2022 RisingSTAR Award, and I have been connecting with the supporting mentors over the past year as part of the award prize. In June 2023, I will update you on my progress.

What you will learn

  1. Good functionality does not mean that the user understands how to use your application
  2. Can we can automate some of the 10 Usability Heuristics?
  3. How a tool could support testers to do manual UX testing

Session Details

  • Introductory
  • 45 Minutes
  • Includes 15mins Q&A
  • Software Testing
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What Attendees Say

“Interesting topics and great presentation.”

“Very good, on point, and engaging.”

Session Speakers

Kimberly Snoyl EuroSTAR 2023 Speaker

Kimberly Snoyl

UX Researcher & Senior Software Tester – Capgemini, Netherlands

Kimberly Snoyl is a UX Researcher with 7 years of experience in Software Testing. With a Masters in Human Media Interaction, she has always focussed on UX Testing in her career as a tester, and gave a Usability Testing course to her colleagues. She is leader of the UX Testing Guild at Capgemini, which aims to spread awareness amongst testers on the importance of UX Testing (e.g. Usability and Accessibility testing). She also started a chapter of Ladies that UX in Utrecht, the Netherlands which has the goal to bring the UX community in Utrecht together by providing monthly meetups where members can share their experiences.

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