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Track Talk, W4

Too Close to See the Canvas – The Pattern Beyond the Pixels

Lena Nyström

11:15 - 11:45 CEST, Wednesday 17th June

I once started a new role where one of my key responsibilities was to move testing to the next level. The team had automation in place as part of their delivery process and had invested a lot into shifting testing left, which was great. As someone who has dealt with flaky and ineffective automation before, I thought this time it would be smooth sailing.

However, in reality, most days showed red reports. But worse, no one seemed to be concerned about it. My spider senses were tingling like crazy. There was a pattern, but I could not see it.

Arming myself with as much data as I could gather and putting all of my experience to use, I set out to find the truth and shift the team from constant firefighting to long-term continuous improvement.

We will explore how looking at trends, going beyond your own capabilities and limitations, and examining problems from different parts of an ecosystem can reveal hidden issues and help move systems out of the status quo. We will talk about the unexpected resistance I faced and how we managed to shift the mindset from blaming others to taking collective responsibility for improvement.

These principles are not limited to automation. You can apply them to any area of your work to promote continuous improvement and break free from the cycle of reactive problem-solving.