EuroSTAR Conference

Europe's Best Software Testing Conference

Tutorial E

Make Quality Coaching Fun and Engage your Stakeholders

Emna Ayadi

Eveline Moolenaars

09:00-12:30 Tuesday 11th June

Can you imagine how frustrating it is when our stakeholders or people in our team don’t understand what testing is all about?

This happens to a quality coach quite often. Because of the challenges we face, we like to involve those people in testing and make them aware of what testers are doing and how they can collaborate with them. As a quality coach we focus on improving quality and therefore testing too, and that means that you also have to improve our coaching part. There is a great way of doing this by making it playful, through games!

In this tutorial we will engage you with several techniques, and of course we will practice! For example, the Lego game: how to involve your stakeholders by building a product – but there are hidden bugs, so we can make our stakeholders aware of the importance of testing early, and understand the different levels of testing.

Or what about playing a board game where we use cards and dice, and guide team members through different steps to get a better understanding of problems that concern the product under test, the process or their team? They will be able to define relevant metrics to measure progress in solving the problem, and identify quality measures that will help them improve testing. These are just examples of the 4 different games we will use.

Our tutorial will help you – as a quality coach – to transfer the frustration into positive and funny vibes. The games will help you change various situations into scenarios where you challenge non-testers, and show them how much fun testing is.

The tutorial is all about becoming more skilled in using games and facilitation techniques. These will help to increase the performance and morale of your team members.

What you will learn

  1. Learn different coaching aspects that could help you as a quality coach
  2. Pick and experience suitable facilitation technique(s) after defining the problem you want to solve, by involving both testers and non testers
  3. Discover the importance of gamification to engage the whole team and stakeholders towards quality, through real examples

Session Details

  • Intermediate
  • 3.5 Hours
  • Interactive Tutorial
  • New & useful skills
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Check out this video from Full Name to hear more about his talk, ‘Speaker’s Talk Title’.

We look forward to welcoming you to EuroSTAR 2024.

Session Speakers

Emna Ayadi EuroSTAR 2023 Speaker

Emna Ayadi

Quality Coach – Sogeti, France

Emna is a passionate tester, who started her career in IT in 2015. She got the chance to work on multinational projects combined between testing and quality coaching roles. Currently, she works at Sogeti France. Emna is an international speaker and workshop facilitator. She has spoken at several testing and agile conferences. She has contributed to 2 books, one as a co-author and one as translator.

Follow her learnings and adventures via her hashtag #ExploreWithEmna on LinkedIn.

More Sessions from this speaker
Tutorial: Discover your Exploratory Tester Soul

13:30-17:00 Tuesday 11th June

Eveline Moolenaars

Agile Quality Coach – Sogeti, Netherlands

Eveline is an Agile Quality Coach and Quality Engineer from the Netherlands. With twenty years of testing and QA experience, she is intrigued by helping testers, teams, and management to make quality work in digital transitions. Based on this experience, she is one of the contributors to the book, ‘Quality for DevOps People’, and a developer of its certification and training modules. Her roles are quality engineering lead, facilitator, and quality coach.

She constantly explores creative ways to help teams and organizations focus on quality and testing, and to simplify the way they ‘own’ the quality of their products.

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