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EuroSTAR Conference

Europe's Largest Quality Engineering Conference

Track Talk

Who are we? What are we doing? How are we doing it?

Isabel Evans

12:00-12:30 CEST Wednesday 29th September

After years as a software tester, I decided to expand my horizon by becoming a student and conducting research into testing, into testers’ experiences with the tools and automation they use. My research so far has provided some interesting insights into tool use and raised more questions which I am starting to investigate.

My findings so far provide an insight into the usability and human issues that impede success with tools and automation, and also show the large range of people’s backgrounds before they come into testing. These findings, along with the complexity of testers’ multi-tasking roles means that designing tools for testers, automation for testers, and approaches for testers to use, is not easy.

I’m embarking on the next stages of my research. I’m asking some deceptively simple questions: Who are we testers? Where do we come from? What are we doing? And how are we doing it? The answers are not as straightforward as we might think. But they should feed into development of personas and other models that could inform better tool design, with a better UX for the testers. They also feed into a better understanding of each other, of the diversity in our community of testers, and help us engage with each other – because not everyone doing testing is a tester, and not everyone working in IT is an engineer.

At EuroSTAR 2021, I will share my results so far, and also to give you an opportunity to be part of my research.

What you will learn

  1. Insights from research into the experiences of real test practitioners in real projects, when using tools and automation
  2. Understanding of some of the usability and human blockers to successful test tool implementation
  3. A chance to inform the future of test tool design by contributing to the research data

Session Details

  • Intermediate
  • 30 Minutes
  • Live Q&A
  • People, teams and culture
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Check out this video from Isabel Evans to hear more about her talk on – Who are we? What are we doing? How are we doing it?

We look forward to welcoming you to EuroSTAR 2021, 28-30 Sept!

Session Speaker

Isabel Evans EuroSTAR speaker

Isabel Evans

Freelance – United Kingdom

After more than 30 years in IT, on software industry projects, quality and testing practitioner Isabel Evans is now a part-time post graduate student at the University of Malta. Her research focuses on human factors in test automation. Her interest in this topic arose from real life experiences as a test manager, quality manager and test consultant. Isabel authored Achieving Software Quality through Teamwork and chapters in Agile Testing: How to Succeed in an eXtreme Testing Environment, The Testing Practitioner, and Foundations of Software Testing. A popular speaker and storyteller at software conferences worldwide, Isabel has chaired EuroSTAR (2019) and HUSTEF (2018), as well as presenting tutorials and keynotes at conferences world-wide. She is a Chartered IT Professional and Fellow of the British Computer Society, and received the 2017 EuroSTAR Testing Excellence Award

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