Our community upholds a high standard
Where it applies (scope)
This Code applies at all EuroSTAR conference spaces and activities, including session rooms, EXPO, queues, hallways, networking/social events, and any conference‑related communications (e.g., event app, official channels, and CoC reporting). It also applies to virtual/online editions of the event.
Expected behaviour (the ‘do’ list):
- Be kind, respectful, and considerate. Assume good intent; give feedback constructively.
- Respect boundaries and consent (space, contact, conversation topics).
- Use welcoming, inclusive language; listen to different viewpoints and experiences.
- Follow staff/venue instructions in the interest of safety and smooth running.
- Where alcohol is served at receptions, remain responsible and professional at all times
Unacceptable behaviour (the ‘don’t’ list):
Harassment or discrimination in any form is not tolerated, including:
- Demeaning/verbal comments reinforcing social domination related to gender, gender identity/expression, sexual orientation, disability, appearance, body size, race, age, religion, etc.
- Deliberate intimidation, stalking/following, sustained disruption of talks or events.
- Unwelcome sexual attention, inappropriate physical contact, sexual images in public spaces.
- Photography/recording of an individual without consent; invasion of privacy.
- Online harassment (e.g., cyberbullying, unwarranted screen-captures/recordings, threatening behaviour) in any event-related digital space.
EXPO, sponsors & sales conduct (in-person)
- Sponsors/exhibitors are fully bound by this Code.
- No sexualised imagery/activities; no sexualised uniforms/costumes.
- No inappropriate or repetitive product/service solicitation outside EXPO booth areas. Respect “no thanks” immediately.
- All EU GDPR data collection laws and guidelines must be complied with
Reporting concerns (get help)
- Tell any EuroSTAR team member or go to the Conference Information Desk/Event Office (staff are available throughout the event).
- Or use the incident reporting form on the bottom of this page.
Share as much detail as you can (what/when/where/who; any witnesses).
Should you prefer not to approach a staff member directly, please email conduct@eurostarconferences.com or you may also use the form below to alert our senior management to an incident.
Our response & enforcement
- We will handle reports with discretion and confidentiality as far as possible and prioritize immediate safety.
- Actions may include: a private conversation, warning, removal from an activity/space, badge removal/expulsion (no refund), and/or contacting venue security or local law enforcement; escorts can be arranged if requested.
- No retaliation: Retaliation against anyone reporting or assisting with a report is itself a Code breach. (Recommended best practice used widely in major events.)
Access to events
EuroSTAR may refuse participation or remove access if someone disrupts the event, creates a nuisance, poses a health/safety risk, or is likely to breach this Code. Participants must comply with applicable laws.
