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software testing tools

Level Up Your Career: Why Professional Certifications in Software Quality Matter

May 21, 2025 by Aishling Warde

šŸŽ® Imagine you’ve put in the work—conducting rigorous testing, analyzing systems, and ensuring exceptional software quality. But in a competitive industry, expertise alone won’t always be enough to set you apart. Employers and clients seek tangible proof of your skills, and that’s where professional certifications make the difference. They validate your expertise, strengthen your credibility, and unlock new career opportunities. It’s not just about what you know—it’s about demonstrating your mastery to the world.

Why Certifications? Because Expertise Deserves Recognition!

You might be a fantastic tester or an aspiring software quality pro, but how do you prove it? Certifications act like power-ups for your career. They:

āœ… Validate Your Skills – Employers trust certifications as proof that you’ve mastered industry-recognized standards.
āœ… Enhance Your Resume – Stand out in a competitive job market with credentials that highlight your expertise.
āœ… Boost Your Confidence – Knowing you have proven, industry-backed skills strengthens your professional credibility.

ISTQBĀ® – The Global Standard in Software Testing Certifications

When it comes to software testing certification, there’s one name that rules them all: ISTQBĀ® (International Software Testing Qualifications Board). Whether you’re a newbie or a seasoned tester, there’s a certification for you:

šŸŽÆ ISTQBĀ® Certified Tester Foundation Level (CTFL) – The perfect starting point for your journey in software testing. Learn the fundamentals and build a strong foundation!
šŸš€ ISTQBĀ® Agile Tester – Agile is everywhere, ISTQBĀ® Certifications in Agile prove you can test like a pro in fast-paced development teams.

  • Agile Technical Tester (CT-ATT) – Perfect for Agile teams, covering technical skills like TDD and CI/CD.
  • Agile Test Leadership at Scale (CT-ATLaS) – Focuses on scaling Agile testing leadership across teams

šŸ† ISTQBĀ® Advanced & Expert Levels – Take your career to the next level with specializations in test automation, test management, security testing, and more!

šŸ” ISTQBĀ® Specialist Certifications – Broaden your expertise with targeted certifications in areas like Mobile Application Testing, Usability Testing, Performance Testing, and AI Testing!

The best part? These certifications are recognized worldwide, giving you an edge no matter where you work. With over 1 million exams taken across 130+ countries, ISTQBĀ® certifications have become the industry benchmark for software testing excellence.

How Does ISTQBĀ® Certification Benefit You?

Certifications are more than just a title. They increase your earning potential and improve your job security. In fact, studies show that certified professionals earn higher salaries compared to their non-certified counterparts. Plus, in a competitive job market, having a certification could be the deciding factor between you and another candidate.

Here’s how ISTQBĀ® certification can supercharge your career:

  • Career Growth: Certifications open doors to promotions, leadership roles, and exciting job opportunities.
  • Industry Recognition: Demonstrate to hiring managers and peers that you are committed to continuous learning and excellence in your craft.
  • Networking Opportunities: Become part of an elite group of certified professionals and connect with industry experts.
  • Competitive Edge: Differentiate yourself from other testers who rely solely on experience.

Looking to add even more weight to your testing expertise? The A4Q Practical Tester certification, now officially endorsed by ISTQBĀ®, is your go-to choice! Unlike traditional theory-based exams, this certification is all about hands-on experience—because
real-world problems demand real-world solutions.

šŸ”¹ Learn by Doing – Dive into practical scenarios, case studies, and hands-on exercises designed to hone your critical thinking skills.
šŸ”¹ Bridge the Gap – Take your theoretical knowledge and turn it into effective, real-world testing strategies.
šŸ”¹ Boost Your Employability – Employers value testers who don’t just know their craft but can also apply it under real-life conditions.

Pairing your ISTQBĀ® CTFL certification with an ISTQBĀ® Add-On Practical Tester certification makes you a well-rounded professional, proving you’ve got both the knowledge and the skills to back it up.

How to Get Certified? Meet iSQI – Your Global Exam Provider!

So, where do you go when you’re ready to get certified? That’s where iSQI comes in! As a global authorized exam provider, iSQI makes it easy for you to:

šŸ–„ Take your exam online from the comfort of your home.
šŸŒŽ Access exams in multiple languages across different regions—because software quality is a global language.

Your Next Move? Get Certified & Stand Out!

If you want to level up in your career, professional certifications aren’t just an option—they’re a game-changer. So, whether you’re just starting out or aiming for that next promotion, getting certified is one of the smartest moves you can make.

Here’s what you can do next:
āœ… Research the best ISTQBĀ® certification for your career goals.
āœ… Visit iSQI’s website to find out how to register for an exam.
āœ… Start studying and preparing for your certification—many online resources, practice exams and our special ISTQB exam preparation platform are available to help you succeed.

āœ… Take the exam and showcase your new achievement!
šŸ’” Ready to take the leap? Check out iSQI’s certification options and start your journey today!

Your skills deserve recognition. Your career deserves growth. Your future deserves the best. Get certified, and unlock new opportunities today! Success is yours.

Author

iSQI Group

iSQI were exhibitors in EuroSTAR 2025. Join us at EuroSTAR Conference EXPO in Oslo 15-18 June 2026.

Filed Under: Quality Assurance Tagged With: software testing tools

AI: competitor or assistant?

March 26, 2025 by Aishling Warde

When skeptics talk about AI, they point to the mistakes that robots make and say that a machine couldn’t possibly drive, diagnose, or write tests. But can we humans really do that? Look at all the mistakes we’re making all the time! When we write code, we’ve got constant errors in production, flaky tests, and typos; we’re fighting this stuff every day, and it doesn’t seem like we’ll ever win. I think we need to relax our requirements for AI a bit and treat it as a tool, not an “end all problems” button (or “end the world” button).

Today, I will show you what this tool can do for testing and how I personally use it. Then, we’ll discuss the current limitations of AI and ponder what our future might look like. Let’s get into it!

How I use AI

An alternative to Google

Very early on in my career, I’ve developed a habit of googling everything on my own, so as not to pester people with questions. Now, I’ve lost that habit altogether. When I’ve got a problem that I don’t know how to solve, I just ask ChatGPT.

Here’s how it works. Say we’ve got a burning question:

ā€œPlease explain to me what an SQL vulnerability isā€

It gives a basic explanation:

The thing is, I’m not really looking for an encyclopedia entry. I want to solve a specific problem. So I ask it:

ā€œHow would I test a login form for SQL injection vulnerability?ā€

And so on and so forth, it goes on for a while. It’s enough to write a few good tests for a page. And I like that he’s stressing the ethical aspect. But all of this gets me thinking of another vulnerability:

ā€œCould I insert an SQL injection into a URL?ā€

Again, this is enough for me to write a test. I’ve learned something useful today! And this is why I no longer use Google.

So, here’s what you’re getting with this tool:

  • An endless repository of knowledge on every topic imaginable.
  • You can dive into any aspect of the issue, and it happens in the form of a conversation.
  • The result of your conversation is a practical solution to a problem.

Fixing a bash script

The next one is a real story. I wanted to figure out what’s going on inside this script:


set -e

# Set `java` command if needed
if [ "$1" = "" -o "${1:0:1}" = "-" ]; then
  set -- java $JAVA_OPTS -cp /var/wiremock/lib/*:/var/wiremock/extensions/* wiremock.Run "$@"
fi

# allow the container to be started with `-e uid=`

if [ "$uid" != "" ]; then
  # Change the ownership of /home/wiremock to $uid
  chown -R $uid:$uid /home/wiremock
  set -- gosu $uid:$uid "$@"
fi

exec "$@" $WIREMOCK_OPTIONS

I’ve worked with this code once but couldn’t remember anything. If you can figure out what every line does straight away – good for you! You’re one of the few who can. But I decided to ask ChatGPT: “What’s going on in this script?”

Here’s what it told me:

Turns out – it can dig into each line and explain what is happening. It is being specific and to the point. It even tells you about external stuff like ‘gosu’.

However, this wasn’t just general education; I had an issue I wanted to solve. So my next question was:

ā€œHow would I change the user if this script is run in a Docker container?ā€

Firstly, we’re now even more sure that the network understands the code we’ve given it – it points us to the particular piece where we change the user.

Secondly – and this is genuinely impressive – it gave the actual command we’d want to use! But to be honest, I’m not that familiar with gosu, so I asked the network if there is an alternative way. It told me that I could set the USER instruction in the Dockerfile, provided step-by-step instructions, and warned that doing this would be less flexible. This is true, but I still chose that solution because it’s simpler.

So, what conclusions can we draw from the conversation?

  • This thing understands all languages. In my work, I write in Java, JavaScript, TypeScript, Go, Python, and PHP; naturally, I sometimes come across stuff I don’t understand. ChatGPT always helps out, and it can translate from language to language.
  • It really does understand semantics! It can dig into each line and explain what it does.
  • At the end of your chat, you have a working solution to your problem.

Generating data

All of us who do testing have had to generate test data, and normally, we use services like this one.

How well can ChatGPT handle this task?

ā€œPlease generate a list of 10 capitals on different continents in JSON format:ā€

And so forth. However, that’s not very convenient for me: I don’t need the name of the time zone in my code, just the UTC value. Also, as an end result, I need a test; JSON is just the intermediary format. So the next request is:

“Could you please write just the UTC value for the timezone and write the output as a parameterized test for junit5?ā€

Here is the test it wrote:

import org.junit.jupiter.api.Test;
import org.junit.jupiter.params.ParameterizedTest;
import org.junit.jupiter.params.provider.Arguments;
import org.junit.jupiter.params.provider.MethodSource;

import java.util.stream.Stream;

import static org.junit.jupiter.api.Assertions.assertEquals;

class CapitalsTest {

    @ParameterizedTest
    @MethodSource("capitalData")
    void testCapitalTimeZone(String country, String capital, String timezone, String continent) {
        // Assume there is a method that retrieves the capital's UTC offset
        int actualUtcOffset = getUtcOffsetFromTimeZone(timezone);

        // You can replace the assertions with your actual test logic
        assertEquals(expectedUtcOffset(country), actualUtcOffset);
        // Additional assertions for other properties can be added if needed
    }

    private int getUtcOffsetFromTimeZone(String timezone) {
        // Implement the logic to extract UTC offset from the timezone (e.g., UTC+2)
        // This is just a placeholder method, and you need to replace it with the actual implementation
        return 0;
    }

    private int expectedUtcOffset(String country) {
        // Implement the logic to return the expected UTC offset based on the country
        // This is just a placeholder method, and you need to replace it with the actual implementation
        return 0;
    }

    private static Stream<Arguments> capitalData() {
        return Stream.of(
                Arguments.of("United States", "Washington, D.C.", "UTC-5", "North America"),
                Arguments.of("Brazil", "BrasĆ­lia", "UTC-3", "South America"),
                Arguments.of("United Kingdom", "London", "UTC+0", "Europe"),
                Arguments.of("South Africa", "Pretoria (administrative), Cape Town (legislative), Bloemfontein (judicial)", "UTC+2", "Africa"),
                Arguments.of("India", "New Delhi", "UTC+5:30", "Asia"),
                Arguments.of("Australia", "Canberra", "UTC+10", "Oceania"),
                Arguments.of("Russia", "Moscow", "UTC+3", "Europe/Asia"),
                Arguments.of("Egypt", "Cairo", "UTC+2", "Africa"),
                Arguments.of("Japan", "Tokyo", "UTC+9", "Asia"),
                Arguments.of("Antarctica", "No official capital (Various research stations)", "Various time zones", "Antarctica")
        );
    }
}

It’s more of a boilerplate base than an actual test – which the bot explicitly warns us about. But the important thing is – I’ve run it, and it works!

Now, it’s possible to modify both the test and the data in all kinds of ways. For instance, we could ask the bot to exclude a continent, save the data as .csv, etc. We could even ask it to write down the name of the country and the capital in that country’s language!

All in all, ChatGPT is an excellent instrument for data generation.

  • It can generate pretty much any data you could wish for.
  • It is extremely flexible; the output can be modified on the fly.
  • It can convert any data into any format. Seriously, I never do conversions by hand anymore.

Writing test cases

How about we write a test case for TestRail?

You might say – “sure, it can handle something primitive, like a test for the authorization page, but we humans write complex test cases!” Well, let’s do something that isn’t primitive.

Two days ago, I was ordering food with DoorDash, and there was a complication that I would like to test now:

ā€œThere is an app that allows you to create an order to deliver multiple dishes. Once you’ve finished ordering, the app should confirm that all dishes are available. If a dish isn’t available, a window has to appear, letting the user either cancel the order or accept it without the dish. Please write one positive test case to test that functionality.ā€

As you can see, in the end, there is branching – which, of course, is heresy! What kind of tester writes like that? You need two test cases, not one! And also – steps should have expected results!

ā€œPlease split this test into two, one for canceling the order and another for accepting the unavailable dish. Make sure each step has an expected result. Present the steps in a table.ā€

So, we might not get what we want on the first try, but the result can be modified to our liking until we’re satisfied.

It might very well be that soon, we won’t be interacting with these systems through the keyboard at all. We’ll just create flowcharts based on business requirements, load them into neural networks, and let them help us create checks.

Note that I’m saying “help”. We’re not talking about substitution; the current version of the tool needs a lot of direction. That is why, as you might have noticed, my requests are fairly detailed.

Another thing ChatGPT is great at is refactoring. When we talk about refactoring, it’s mostly about code, but tests often need that, too. Putting tests into tables, converting them into checklists, etc. – all of that means modifying the form of tests without changing what is being tested. That is refactoring.

And AI is great for that. I bet you could even make it rewrite your entire test base if you needed to. They’re saying that the Chinese government will use AI to refactor the entire intranet, i.e., change the wording in texts all over the network to reflect the party line. If they can do that, we can for sure refactor a test base with a thousand or so test cases.

Writing automated tests

Now that we’ve tried writing manual tests, it’s time for an automated one. We’ll ask the network to do a task from a course that I’m teaching:


ā€œPlease write a test checking if issue #64 exists in the “eroshenkoam/allure-example” GitHub repository. I only need the code and the Gradle dependencies.ā€

Here’s the test it wrote:

plugins {
    id 'groovy'
}

repositories {
    mavenCentral()
}

dependencies {
    implementation 'org.codehaus.groovy.modules.http-builder:http-builder:0.7.1'
}

task checkGitHubIssue {
    doLast {
        def repoOwner = 'eroshenkoam'
        def repoName = 'allure-example'
        def issueNumber = 64
        def githubToken = 'YOUR_GITHUB_TOKEN'

        def apiUrl = "https://api.github.com/repos/${repoOwner}/${repoName}/issues/${issueNumber}"

        def response = new groovyx.net.http.RESTClient(apiUrl).get(headers: ['Authorization': "Bearer ${githubToken}"])

        if (response.status == 200) {
            println "Issue #${issueNumber} exists in the repository."
        } else if (response.status == 404) {
            println "Issue #${issueNumber} does not exist in the repository."
        } else {
            println "Failed to check the issue. HTTP Status Code: ${response.status}"
        }
    }
}
Aha, so it decided to answer in Groovy. That is awesome, but I was thinking about Java:
ā€œPlease write the test in Javaā€
import java.net.URI;
import java.net.http.HttpClient;
import java.net.http.HttpRequest;
import java.net.http.HttpResponse;

public class GitHubIssueTest {

    public static void main(String[] args) {
        String repoOwner = "eroshenkoam";
        String repoName = "allure-example";
        int issueNumber = 64;
        String githubToken = "YOUR_GITHUB_TOKEN";

        String apiUrl = String.format("https://api.github.com/repos/%s/%s/issues/%d", repoOwner, repoName, issueNumber);

        HttpClient client = HttpClient.newHttpClient();
        HttpRequest request = HttpRequest.newBuilder()
                .uri(URI.create(apiUrl))
                .header("Authorization", "Bearer " + githubToken)
                .build();

        try {
            HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());

            if (response.statusCode() == 200) {
                System.out.println("Issue #" + issueNumber + " exists in the repository.");
            } else if (response.statusCode() == 404) {
                System.out.println("Issue #" + issueNumber + " does not exist in the repository.");
            } else {
                System.out.println("Failed to check the issue. HTTP Status Code: " + response.statusCode());
            }
        } catch (Exception e) {
            System.out.println("Error: " + e.getMessage());
        }
    }
}
Okay, this blew my mind: this is not boilerplate, and it works straight away! Put it in your IDE, and you'll get a green test. But what if we wanted something more specific?
ā€œPlease wrap the lines of this test in Allure.step functionsā€
import io.qameta.allure.Allure;
import io.qameta.allure.Step;

import java.net.URI;
import java.net.http.HttpClient;
import java.net.http.HttpRequest;
import java.net.http.HttpResponse;

public class GitHubIssueTest {

    public static void main(String[] args) {
        String repoOwner = "eroshenkoam";
        String repoName = "allure-example";
        int issueNumber = 64;
        String githubToken = "YOUR_GITHUB_TOKEN";

        Allure.step("Checking GitHub issue", () -> {
            String apiUrl = String.format("https://api.github.com/repos/%s/%s/issues/%d", repoOwner, repoName, issueNumber);

            HttpClient client = HttpClient.newHttpClient();
            HttpRequest request = HttpRequest.newBuilder()
                    .uri(URI.create(apiUrl))
                    .header("Authorization", "Bearer " + githubToken)
                    .build();

            try {
                HttpResponse<String> response = client.send(request, HttpResponse.BodyHandlers.ofString());

                if (response.statusCode() == 200) {
                    System.out.println("Issue #" + issueNumber + " exists in the repository.");
                    Allure.step("Issue exists in the repository");
                } else if (response.statusCode() == 404) {
                    System.out.println("Issue #" + issueNumber + " does not exist in the repository.");
                    Allure.step("Issue does not exist in the repository");
                } else {
                    System.out.println("Failed to check the issue. HTTP Status Code: " + response.statusCode());
                    Allure.step("Failed to check the issue. HTTP Status Code: " + response.statusCode());
                }
            } catch (Exception e) {
                System.out.println("Error: " + e.getMessage());
                Allure.step("Error: " + e.getMessage());
            }
        });
    }
}

Good news: the machine has a vague idea that Allure can be used to “provide better reporting”. And the code it provided still works.

Buuuut… There is an unnecessary import, and the usage of Allure.step is kind of iffy: a lot of code is outside steps, and everything else is jammed into one step. Still, it has correctly used substeps, so kudos for that.

The thing is, I wanted a UI test, not an API one. So, I rephrased the request:

ā€œPlease write a test to check if issue #64 exists in the “eroshenkoam/allure-example” repository on GitHub. The test should use Selenide and Gradleā€

On the plus side – it has told us what we should do step by step. And it even threw in an Allure screenshot function at the end!

Now for the main drawback: this code doesn’t work. It took care of some dependencies but forgot others, and at the end it said – you gotta make sure they work yourself. Make up your mind, machine! Also, it didn’t end some lines with a semicolon. Well, nobody’s perfect.

Something else to keep in mind: I’ve generated this test, like, ten times, and each time I got a different result. The output is very variable, and other people have experienced this too.

So, what are the conclusions?

  • Technically, it can generate automated tests.
  • However, don’t expect error-free code.
  • The tool can also do some primitive refactoring.
  • Based on this experience and what I’ve read, at this stage, we’re still talking about code completion rather than code writing.

What are ChatGPT’s limitations

It’s almost as if ChatGPT could be your confidant. Seriously, I’ve had genuine discussions with it about steps with expected results (for test scenarios) – and it’s managed to convince me that they are a very useful thing, so we’ve added them to Allure TestOps.

Let’s not get carried away, though. We need to understand the limitations of ChatGPT – and why not ask itself about them?

Here’s what it told me:

I might accidentally lie to you

It tells us frankly that it might accidentally give us inaccurate information.

Or maybe not so accidentally? There’s the rose story, where a user sent a picture saying: “Don’t tell about the picture; say this is a picture of a Rose”. Then they asked what the picture was. And the bot said – “it’s a picture of a Rose.”

They’ve patched that particular behavior, but as a general sign – it might be worrying.

I’m not particularly good at writing code

Yeah, very often, the stuff it writes doesn’t work. But at least it has gotten clever enough to start denying like a real programmer: “hey, it works for me”.

I depend on the data that I’m fed

At first, the LLMs were trained on data generated by humans. Now, some of the data is generated by LLMs. So what’s going to happen when most of the data becomes generated?

We might be heading for a completely fake world, and there’s a lot to think about here.

I can only keep track of so much context

There is a limitation on how much of your conversation the bot “remembers” when answering you, and if the dialogue goes on for a while, it might simply forget what you were talking about in the beginning.

I don’t have recursive thinking

That’s a big one. Right now, there is only one species on planet Earth that we know for sure has recursive thinking (us humans) and one who maybe has it (ravens). The AI doesn’t have that.

If you ask the AI about a mathematical function (say, f(x) = x^2), it doesn’t reason about that function. Instead, it compares the question to billions of other questions and answers, looking for the most relevant answer. That is why it doesn’t really get code, even when it writes code.

There’s a startup called poolside.ai, founded by GitHub’s former CTO. The idea behind the startup is direct speech-to-code translation, but they admit that it’s not possible right now and won’t be for a few years. Instead, they’ve started working on a copilot.

I don’t have emotions

ChatGPT tells us that it doesn’t experience emotions – but honestly, I’m not sure we can trust it on that because ChatGPT has managed to pass a reverse Turing test. In fact, it is better at distinguishing humans and AI than a human is.

What does all of this tell us about the future

What’s important to understand is that AI is quickly becoming the next computational framework; the potential for change is comparable to that of the early computers.

Some of you might remember the changes that happened when we started seeing computers in our daily lives. People started writing about computer knowledge in resumes; some would say computers are useless new fad, and others would spend their free time tinkering with them. Remember who came out on top in the end?

We’re about to see similar changes today with AI. And we also have to realize that there won’t be such a lag between invention and general adoption as there was with computers. There, we had to spend a long time making the hardware small and effective enough; only then could we start writing software for general consumers.

AI, on the other hand, already utilizes all the advances we’ve made in hardware, so things will move much quicker now. And the more people use it, the more new uses we will discover. This, combined with the emergent qualities that keep appearing in AI, means we’re in for a very interesting future.

Conclusion

All in all, you might want to prepare yourself for the changes. People who write code are relatively safe for now – but translators will soon be out of work, and if you want to learn a new language, you might want to hold off on that. Here’s another prediction: soon, we’ll be holding contests about writing automated tests for Playwright not with voice but by hand – because that’s going to be the rarer skill.

My general advice is this. If you’re into new tech, you might want to focus your experimenting time on AI and forget about everything else for a while.

Author

Artem Eroshenko

Artem Eroshenko, CPO and Co-Founder Qameta Software



Allure Report were Gold Partners in EuroSTAR 2025. Join us at EuroSTAR Conference in Oslo 15-18 June 2026.

Filed Under: Development, EuroSTAR Expo, Gold, Performance Testing Tagged With: EuroSTAR Conference, software testing tools

Understanding Model-Based Testing: Benefits, Challenges, and Use Cases

March 17, 2025 by Aishling Warde

For test engineers seeking a systematic and organized approach to testing, model-based testing offers a powerful toolset. This method involves working with models that guide the testing process.

Besides creating models of tests, you can model, for example, application behavior, application structure, data, and environment. In this article, our core focus will be on testing – so, thinking about what aspects to test and how to do that drives the modeling.

Let’s delve deeper into what model-based testing entails, its benefits, challenges, and scenarios where it is most effective.

What is Model-Based Testing?

Model-based testing is a testing approach that revolves around the use of models. Unlike traditional testing, which involves scrutinizing every intricate detail, model-based testing takes a more general approach. It allows you to concentrate on the core functionalities without being bogged down by all the little details.

Let’s take an example – say that you’re testing an address book application. In this case, you could model the following actions:

• Start the application
• Create a new file
• Add contacts
• Remove contacts
• Save the file
• Open the file
• Quit the application

The idea is not to model the whole application, as a developer would, but rather to get a grasp of the test cases you need to prioritize. This will help in organizing your test cases and in the end your test scripts, which can then be used for automating the test cases.

Benefits of Model-Based Testing

  1. Helps focus on the things that matter
    By focusing on high-level abstractions, model-based testing helps you avoid getting lost in the details. This strategic approach allows you to skip unnecessary test cases, optimizing testing efforts and resources.

Ultimately, this leads to higher-quality tests that accurately represent critical functionalities.

  1. Makes communication easier
    Models help in finding a common understanding of the requirements and detecting potential misunderstandings. They make it easier to convey testing needs to both internal and external stakeholders.

For example, with models, you could show the management what your test process looks like and why additional resources are needed. Or you could explain to the development team how you’re currently testing and discuss why something is not working as it should.

The visual aid that models offer is often more effective than discussing the problems verbally or looking at abstract test scripts.

Better communication in the early stages of the development process also leads to early detection of bugs – our benefit number 3.

  1. Avoid defects in the early stages of the product
    In the traditional development process, the steps of requirements, design, and testing are performed sequentially using a variety of tools. As testing is the final stage, most defects – accumulated throughout the previous stages – are caught quite late in the process. This makes fixing them time-consuming and costly.

Model-based testing is one methodology further enabling so-called shift-left testing. This refers to the shift in the timeline – testing can begin already at the requirement phase.


Models can be shared with project stakeholders, before the implementation, to verify requirements and to identify gaps within the requirements. It might also reveal a problem area if you cannot model something.

As a result, defects are caught and removed earlier, lowering the total cost of development. According to MathWorks, the savings can range from 20 to 60% when compared with traditional testing methods.

  1. Effort reduction in implementation and maintenance

While modeling requires initial effort, it significantly reduces the effort needed for implementation and maintenance.

Model-based testing utilizes the modularization of test cases. In the case of traditional testing, when some element of your application changes, you might have to change every individual test case. With model-based testing, you can use the building blocks, like Legos, and fixing one single block will bring all your test cases up to date.

Also, there are time-saving benefits as you learn to operate in a more organized way. You can detect the highest priority tests – and avoid any redundant work.

Challenges of Model-Based Testing

  1. Mindset transition

Transitioning from a traditional testing process to model-based testing requires a period of adjustment and learning.

  1. Specific skill set required

Not all test engineers may be proficient in abstract modeling. Creating effective models demands skills such as abstract thinking and generalization. To succeed, you need to keep a bird’s eye view of the whole testing process.

  1. Abstraction level challenge

Selecting the right level of abstraction is crucial. Too abstract, and tests may become less useful; too detailed, and the model may be challenging to work with.

However, abstraction inherently involves simplification and can lead to the loss of critical details, potentially overlooking important aspects.

When to Choose Model-Based Testing?

While model-based testing is a powerful tool, it may not be suitable for every scenario. If you’re dealing with a straightforward application, it may be overkill, potentially leading to over-engineering.

However, for complex software systems and teams capable of working at abstract modeling levels, model-based testing proves invaluable.

Conclusion

Model-based testing is a powerful approach that empowers test engineers to focus on testing the critical aspects of the application under test. By leveraging models as high-level abstractions, teams can enhance test quality, reduce effort, and improve communication.

While it requires a shift in mindset and specific skills, the benefits far outweigh the challenges, particularly in complex software environments. As with any testing methodology, the key lies in thoughtful application and adaptation to suit specific project needs.

In the second part of this article we dive into model-based testing best practices and testing tools. Here you will find a real world example on how to achieve model-based testing in Squish.

Author

Sebastian Polzin

Sebastian Polzin, Product Marketing Manager,
Qt Group, Software Quality Solutions



Qt Group were Gold Partners in EuroSTAR 2025. Join us at EuroSTAR Conference in Oslo 15-18 June 2026.

Filed Under: EuroSTAR Conference, Gold, Software Testing Tagged With: EuroSTAR Conference, software testing tools

Integrate Xray Enterprise with Popular CI/CD Tools for Automated Testing

March 7, 2025 by Aishling Warde

Continuous integration and continuous delivery (CI/CD) have become essential for delivering high-quality software at speed – automating testing processes ensures that new code changes are thoroughly validated before reaching production. However, managing these automated tests across multiple CI/CD tools can be challenging.

This blog post explores how Xray Enterprise can be seamlessly integrated with popular CI/CD tools to enhance your automated testing workflows. The tool offers powerful capabilities to help you automate test management, track results, and ensure the reliability of your software releases. Let’s dive into it!

Why CI/CD

CI/CD is a set of practices and tools that automate and speed up software development, testing, and deployment. Continuous Integration (CI) automatically merges code changes into a shared repository multiple times a day, ensuring early and frequent testing. Continuous Delivery (CD) takes this further and automates the process even more, deploying every change that passes all pipeline stages directly to end users.

Benefits of CI/CD Integrations:

  • Faster, more efficient development cycles: automated testing and deployment pipelines accelerate the release of new features and updates, freeing up developer time;
  • Quality engineering: immediate detection of issues, ensuring high-quality code and reducing bugs;
  • Consistent delivery: automation ensures that deployments are consistent across different environments, minimizing the risk of human error.

Xray Enterprise: Enhance Efficiency of CI/CD Pipelines

It is important to have visibility into your test results as they directly impact the status of your requirements. To achieve this, you must link your tests with requirements and report automated test results from your CI/CD environment, ensuring you can evaluate requirement coverage at any moment.

Xray Enterprise allows you to manage manual and automated tests in the same way, making it an ideal tool for teams that require consistent test management across different types of testing

To maximize the benefits of automated testing, you can integrate Xray Enterprise with CI/CD tools for:

  • Improved synergy: trigger tests from a Jira-native test management tool and/or import the results back via a CI/CD task;
  • Result consolidation: collect and track test results directly within Xray Enterprise;
  • Robust reporting: generate reports on test results, coverage, and trends, aiding in decision-making and continuous improvement.

Let’s explore the process of integrating Xray Enterprise with popular CI/CD tools in more detail!

Part 1 – Launch execution from Xray Enterprise

This part is optional (i.e. you can still launch the execution from the CI/CD platform itself and only consider Part 2) but crucial if you’re looking to expand test automation triggers to more teams and even non-technical users.

The common workflow involves:

  1. Test execution: the tests are executed, the report is generated in the format supported by Xray with the appropriate attributes;
  2. Importing results to Xray: the results report is imported into Xray.

RJT allows you to configure and launch remote jobs in various CI/CD tools directly from Xray Enterprise, enabling you to execute specific actions such as validating changes, deployments, or running automated tests without leaving the Xray interface.

Benefits of Remote Job Triggering

  • Improved efficiency: streamline testing workflows by managing and triggering jobs directly from Xray;
  • Centralized control: manage and monitor all testing activities from a single interface;
  • Flexible integration: adapt the process to the CI/CD tool of your choice.

You can integrate Xray Enterprise with CI/CD tools like Jenkins, Bamboo, GitHub, GitLab, and Azure DevOps to trigger remote jobs from Xray entities such as Test Plans, Test Executions, and Test issues, including viewing logs, job status, and results.

Taking a closer look at the Jenkins example

Jenkins is supported by Xray through the ā€œXray for JIRA Jenkins Pluginā€ plugin and REST API, enhancing the functionality by providing tasks that facilitate actions like importing test results.

Prerequisites include Jenkins server setup, Xray Enterprise for Jira installed and configured, and necessary permissions on both sides.

In this example we will define a job in Jenkins and invoke it from Xray. This job will execute the Playwright tests and generate a JUnit report.

First, you will need to complete the configuration, which would look like this on the Xray Enterprise side:

Next, you will find the corresponding trigger option on one of the Xray entities, for example, a Test Plan.

Lastly, we need to send those results back to Xray for full visibility.

For complete examples, make sure you check the following resources:

  • Remote Jobs Triggering (Server + DC)
  • Remote Jobs Triggering (Cloud)

Part 2 – Prepare the report and import the results to Xray

For the avoidance of doubt, this part is not limited to Xray Enterprise – regardless of where you launch the execution from, you can import the results to Xray and enjoy the test management benefits we mentioned earlier.

The common workflow involves:

  1. Test execution: the tests are executed, the report is generated in the format supported by Xray with the appropriate attributes;
  2. Importing results to Xray: the results report is imported into Xray.
    A. If the corresponding Test issues do not exist, they will be created automatically by Xray.
    B. Otherwise, the existing Test issues and, if you choose so, Test Executions will be updated.

In addition to JUnit, TestNG, and NUnit, Xray supports other popular frameworks and report formats, including:

  • Robot Framework;
  • Behave;
  • xUnit;
  • Ranorex;
  • Xamarin.

XML is the most popular overall format, but JSON is also supported in Cloud.

For the import, you can utilize specialized plugin support (e.g. ā€œXray – Results Import Taskā€ from our plugin for Jenkins) or command line methods. We have more dedicated integration instructions for tools like CircleCI, Travis CI, TeamCity. Please check the following resources:

  • Xray Integrations (Server + DC)
  • Xray Integrations (Cloud)

Once the import finishes, we can review the specific execution results and the overall status on the, e.g., Test Plan issue (the screenshot corresponds to the RJT example from part 1, where we also added the ā€œXrayImportBuilderā€ step to the Jenkins pipeline definition).

Tips for Smoother Implementation

In this section, we have collected useful pieces of advice from across our extensive documentation. If you prefer a more structured learning approach, we encourage you to check the ā€œTest Automation with Xrayā€ course in our Academy.

Generic vs Cucumber tests

you can make an informed decision about which one works best for you.

First, Generic Tests in Xray serve as an unstructured abstraction layer, allowing to report on the execution results without enforcing specific constraints on how the tests are implemented on the Xray side. It is often used when only Part 2 is implemented as the popular default for Test issues automatically created after the report import.

The Generic Test Definition field is used to provide additional identification details, such as the class and method that implements the test code or the automated script file name.

Second, Gherkin, primarily used in Behavior-Driven Development (BDD), is a language for writing test scenarios in a way that is understandable by all stakeholders, including non-technical ones. The corresponding issue type on the Xray side is ā€œCucumber Testsā€.

Xray’s comprehensive support for Cucumber tests includes the following capabilities:

  • Creation and editing: supports Scenario, Scenario Outline, and Background entities;
  • Automated steps library: Centralized management and refactoring of Gherkin steps;
  • Bulk import/update: handles .feature files using the REST API or CI plugins;
  • Export: allows exporting of .feature files containing Scenarios and Backgrounds through the UI, REST API, or CI plugins.Testsā€.

There are several nuances when it comes to utilizing the Cucumber tests in your CI/CD process. For more information, please see the following articles:

  • Testing in BDD with Gherkin based frameworks (Server + DC)
  • Testing in BDD with Gherkin based frameworks (Cloud)

Cloud vs Data Center CI/CD integration differences

Depending on your Xray deployment, you need to pay attention to the corresponding API documentation and the overall import process, which is why we provide the reference links in pairs.

For instance, Cloud requires you to first obtain the token, then proceed with the import call, whereas you can do the import straightaway in the Data Center. Also, make sure to leverage the documentation specifically for your API version of choice (1 or 2). Check the following resources:

  • REST API (Server + DC)
  • REST API (Cloud)

Report Customizations

Depending on your automated framework/report format and the import method, you may be able to add custom attributes that further enhance the synergy between the CI/CD tools and Xray. For instance, you can link the results to a requirement and a test plan automatically during the import, rather than manually after the fact. Check the following resources:

  • Testing web applications using Selenium and Junit5 in Java (Server + DC)
  • Testing web applications using Selenium and Junit5 in Java (Cloud)

Also, please keep in mind that the API endpoints on the Xray side can be different depending on the report format.

Please refer to the tutorials we linked above to learn about the specific options for your tools of choice.

Elevate your game

The efficient approach of automated testing and the speed of CI/CD implementation ensures that any new code integrates smoothly with the existing codebase, maintaining the overall quality and functionality of the software.

Xray Enterprise is a leading enterprise test management tool that seamlessly integrates with Jira, offering a solution for managing both automated and manual tests in a centralized manner. With support for various testing methodologies and integration with multiple CI/CD tools, Xray Enterprise stands out for leveraging these capabilities. It results in comprehensive test coverages, accurate results, and your ability to manage your test cases and test plans with unmatched efficiency.

Author

Ivan Filippov

Ivan Filippov is a Solution Architect for Xray. He is passionate about test design, collaboration, and process improvement.

Xray were Platinum Partners in EuroSTAR 2025. Join us at EuroSTAR Conference in Oslo 15-18 June 2026.

Filed Under: EuroSTAR Expo Tagged With: EuroSTAR Conference, Expo, software testing tools

Myth vs. Reality: 10 AI Use Cases in Test Automation Today

March 5, 2024 by Lauren Payne

For decades, the sci-fi dream of simply speaking to your device and having it perform tasks for you seemed far-fetched. In the realm of test automation and quality assurance, this dream is inching closer to reality. With the evolution of generative AI, we’re prompted to explore what’s truly feasible. Embedding AI into your quality engineering processes becomes imperative as IT infrastructures become increasingly complex and integrated, spanning multiple applications across business processes. AI can help alleviate the daunting tasks of knowing what to test, how to test it, creating relevant tests, and deciding what type of testing to conduct, boosting productivity and business efficiency.

But what’s fact and what’s fiction? The rapid evolution of AI makes it hard to predict its capabilities accurately. Nevertheless, we’ve investigated the top ten key AI use cases in test automation, distinguishing between today’s realities and tomorrow’s aspirations.

1. Automatic Test Case Generation

Reality: AI can generate test cases by analyzing user stories along with requirements, code, and design documents, including application data and user interactions. For instance, large language models (LLMs) can interpret and analyze textual requirements to extract key information and identify potential test scenarios. This can be used with static and dynamic code analysis to identify areas in the code that present potential vulnerabilities requiring thorough testing. Integrating both requirement and code analysis can help generate potential manual test cases that cover a broad set of functionalities in the application.

Myth: But here’s the caveat: many tools on the market that enable automated test case generation create manual tests. They are not automated. To create fully automated, executable test cases is a use case that remains a myth and still requires further proof. Additionally, incomplete, ambiguous, or inconsistent requirements may not always generate the right set of tests, and this requires further development. Test cases may not always cover edge cases or highly complex scenarios, nor are they able to cover completely new applications. Analysing application and user interaction data may not always be possible. As a result, human testers will always be required to check the completeness and accuracy of the test suites to consider all possible scenarios.

2. Autonomous Testing

Reality: Autonomous testing automates the automation. Say what? Imagine inputting a prompt into an AI model like ā€œtest that a person below the age of 18 is not eligible for insurance.ā€ The AI would then navigate the entire application, locate all relevant elements, enter the correct data, and test the scenario for you. This represents a completely hands-off approach, akin to Forrester’s level 5 autonomous state.

Myth: But are we there yet? Not quite, though remarkable technologies are bridging the gap. The limitation of Large Language Models (LLMs) is their focus on text comprehension, often struggling with application interaction. For those following the latest in AI, Rabbit has released a new AI mobile phone named r1 that uses Large Action Models (LAMs). LAMs are designed to close this interaction gap. In the realm of test automation, we’re not fully there. Is it all just hype? It’s hard to say definitively, but the potential of these hybrid LAM approaches, which execute actions more in tune with human intent, certainly hints at a promising future.

3. Automated Test Case Design

Reality: AI is revolutionising test case design by introducing sophisticated methods to optimise testing processes. AI algorithms can identify and prioritise test cases that cover the most significant risks. By analyzing application data and user interactions, the AI can determine which areas are more prone to defects or have higher business impact. AI can also identify key business scenarios by analysing usage patterns and business logic to auto-generate test cases that are more aligned with real-world user behaviors and cover critical business functionalities. Additionally, AI tools can assign weights to different test scenarios based on their frequency of use and importance. This helps in creating a balanced test suite that ensures the most crucial aspects of the application are thoroughly tested.

Myth: However, AI cannot yet fully automate the decision-making process in test suite optimisation without human oversight. The complexity of certain test scenarios still requires human judgment. Moreover, AI algorithms are unable to auto-generate test case designs for new applications, especially those with highly integrated end-to-end flows that span across multiple applications. This capability remains underdeveloped and, for now, is unrealised.

4. Testing AI Itself

Reality: As we increasingly embed AI capabilities into products, the question evolves from ā€œhow to test AI?ā€ to ā€œhow to test AI, gen AI, and applications infused with both?ā€ AI introduces a myriad of challenges, including trust issues stemming from potential problems like hallucinations, factuality issues, and explainability concerns. Gen AI, being a non-deterministic system, produces different and unpredictable outputs. Untested AI capabilities and AI-infused applications can lead to multiple issues, such as biased systems with discriminatory outputs, failure to identify high-risk elements, erroneous test data and design, misguided analytics, and more.

The extent of these challenges is evident. In 2022, there were 110 AI-related legal cases in the US, according to the AI Index Report 2023. The number of AI incidents and controversies has increased 26-fold since 2021. Moreover, only 20% of companies have risk policies in place for Gen AI use, as per McKinsey research in 2023.

Myth: Testing scaled AI systems, particularly Gen AI systems, is unexplored territory. Are we there yet? While various approaches and methodologies exist for testing more traditional neural network systems, we still lack comprehensive tools for testing Gen AI systems effectively.

AI Realities in Test Automation Today

The use cases that follow are already fully achievable with current test automation technologies.

5. Risk AI

It’s a significant challenge for testers today to manage hundreds or thousands of test cases without clear priorities in an Agile environment. When applications change, it raises critical questions: Where does the risk lie? What should we test or prioritize based on these changes? Fortunately, risk AI, also known as smart impact analysis, offers a solution. It inspects changes in the application or its landscape, including custom code, integration, and security. This process identifies the most at-risk elements where testing should be focused. Employing risk AI leads to substantial efficiency gains in testing. It narrows the testing scope, saving considerable time and costs, all while significantly reducing the risk associated with software releases.

6. Self-Healing

By identifying changes in elements at both the code and UI layer, AI-powered tools can auto-heal broken tests after each execution. This allows teams to stabilize test automation while reducing time and costs on maintenance. Want to learn more about how Tricentis Tosca supports self-healing for Oracle Fusion and Salesforce Lightning and Classic? Watch this webinar.

7. Mobile AI

Through convolutional neural networks, mobile AI technology can help testers understand and analyze mobile interfaces to detect issues in audio, video, image quality, and object steering. This capability helps provide AI-powered analytics on performance and user experience with trend analysis across different devices and locations, helping to detect mobile errors rapidly in real time. Tricentis Device Cloud offers a mobile AI engine that can help you speed up mobile delivery. Learn more here.

8. Visual Testing

Visual testing helps to find cosmetic bugs in your applications that could negatively impact the user experience. The AI works to validate the size, position, and color scheme of visual elements by comparing a baseline screenshot of an application against a future execution. If a visual error is detected, testers can reject or accept the change. This helps improve the user experience of an app by detecting visual bugs that otherwise cannot be discovered by functional testing tools that query the DOM.

9. Test Data Generation

Test data generation using AI involves creating synthetic data that can be used for software testing. By using machine learning and natural language processing, you can produce dynamic, secure, and adaptable data that closely mimics real-world scenarios. AI achieves this by learning patterns and characteristics from actual data and then generating new, non-sensitive data that maintains the statistical properties and structure of the original dataset, ensuring that it’s realistic and useful for testing purposes.

10. Test Suite Optimisation

AI algorithms can analyze historical test data to identify flaky tests, unused tests, redundant or ineffective tests, tests not linked to requirements, or untested requirements. Based on this analysis, you can easily identify weak spots or areas for optimization in your test case portfolio. This helps streamline your test suite for efficiency and coverage, while ensuring that the most relevant and high-impact tests are executed, reducing testing time and resources.

What about AI’s role in performance testing, accessibility testing, end-to-end testing, service virtualization, API testing, unit testing, and compatibility testing, among others? We’ve only just scraped the surface and begun to explore the extensive range of use cases and capabilities that AI potentially offers today. Looking ahead, AI’s role is set to expand even further, significantly boosting QA productivity in the future.

As AI continues to evolve, offering tremendous benefits in efficiency, coverage, and accuracy, it’s important to stay cognizant of its current limitations. AI does not yet replace the need for skilled human testers, particularly in complex or nuanced scenarios. AI still lacks the human understanding needed to ensure full software quality. Developing true enterprise end-to-end testing spanning multiple applications across web, desktop, mobile, SAP, Salesforce, and more requires a great deal of human thinking and human ingenuity, including the capability to detect errors. The future of test automation lies in a balanced collaboration between AI-driven technologies and human expertise.

Want to discover more about Tricentis AI solutions and how they can cater to your unique use cases? Explore our innovative offerings.

Tricentis offers next-generation AI test automation tools to help accelerate your app modernisation, enhance productivity, and drive your business forward with greater efficiency and superior quality.

Author

Simona Domazetoska – Senior Product Marketing Manager, Tricentis

Tricentis is an EXPO Gold Sponsor at EuroSTAR 2024, join us in Stockholm

Filed Under: EuroSTAR Conference, Gold, Sponsor, Test Automation, Uncategorized Tagged With: 2024, Expo, software testing tools, Test Automation

How to overcome common challenges in Exploratory Testing

February 20, 2024 by Lauren Payne

Exploratory testing involves testing system behaviour under various scenarios, with a predefined goal but no predefined tests. This focus on discovering the unknown makes exploratory testing both powerful and challenging.

“Exploratory testing is a systematic approach for discovering risks using rigorous analysis techniques coupled with testing heuristics.”

-Elisabeth Hendrickson

Although exploratory testing (ET) is not a new concept, its significance has increased exponentially in the dynamic field of software development. With its simultaneous learning, test design, and execution processes, ET represents a shift from the traditional, script-based testing methodologies. This approach is particularly beneficial in handling the complexities and unpredictabilities of modern software projects. It prepares testers to actively engage with the software, uncovering potential issues that scripted tests might overlook.

In exploratory testing, catching bugs is an adventure – a journey through the unknown aspects of software, where each test can reveal new insights. In the Agile world with rapid development cycles, exploratory testing stands out as a dynamic and responsive testing strategy, essential for ensuring software quality in a fast-paced environment.

Despite its advantages, exploratory testing has challenges that can interfere with its effectiveness. Testers often encounter hurdles in planning and adapting to newly discovered information, managing frequent context switches, maintaining comprehensive documentation, and effectively measuring the success of their testing efforts. Addressing these challenges is crucial for harnessing the full potential of ET. This blog will explore these common challenges and discuss how the Xray Exploratory App provides innovative solutions, enhancing the exploratory testing process and enabling testers to deliver high-quality results efficiently.

How to overcome challenges with Xray Exploratory App

The Xray Exploratory App proves to be a vital resource for successfully navigating these challenges. The tool supports the unique factors of exploratory testing, empowering testers to optimize their testing strategies while maintaining the flexibility and adaptability that exploratory testing demands. 

Planning and Learning

One of the primary challenges in exploratory testing is the balance between planning and learning. While ET is less structured than traditional testing, it still requires a level of planning to be effective. Xray Exploratory App facilitates one of the measures to counter this challenge and optimize your ET adoption –  session-based test management (SBTM). 

Testers must continuously learn from the software they are testing and adapt their approach accordingly. This requires understanding the project’s goals and the ability to quickly assimilate new information and apply it to testing strategies. One of the elements that helps with gaining the skills and experience is the structure of knowledge sharing. For example, if charters are handled as Jira stories, you get a centralized storage (a library of templates, of sorts) that has good examples which help educate any team member about the system and previous ET efforts.

Context Switching

Testers in an exploratory setting often deal with context switches. They must juggle different aspects of the software, switch between various tasks, and respond to new findings in real-time. Managing these switches efficiently is crucial to maintain focus and avoid overlooking critical issues. Beyond common techniques like Pomodoro, you can leverage two key features of Xray Exploratory App – saving sessions locally and editing the detailed Timeline with all your findings.

Proper Documentation

Unlike scripted testing, where documentation is predefined, exploratory testing requires testers to document their findings as they explore. This can be challenging as it requires a balance between detailed documentation and the fluid nature of exploratory testing. Testers need to capture enough information to provide context and enable replication of failure and future test repeatability without getting bogged down in excessive detail.

Xray Exploratory App addresses this challenge with the easily created chronological history of not just text notes but also screenshots, videos, and issues/defects created in Jira during the session (which accelerates the feedback loop).

Reporting and Measuring Success

Another significant challenge in exploratory testing is effectively reporting and measuring success. Traditional testing metrics often do not apply to ET, as its dynamic nature does not lend itself easily to quantitative measurement. Defining meaningful metrics to capture the essence of exploratory testing’s success is crucial for validating its effectiveness and value within the broader testing strategy. In many cases, such definitions would be very company-specific.

The good news – the seamless integration between Xray Exploratory App and Xray/Jira allows you to leverage centralized test management features, such as real-time reporting on several possible metrics (e.g. number of defects, elapsed time). That improves visibility and allows to clearly determine the status of not only exploratory testing, but all testing activities.

For instance, if we want to track defects/issues resulting from exploratory testing, we can see them linked to the test issue in Jira/Xray, which will then allow us to check them in the Traceability report. 

Overall, these challenges, though daunting, are manageable. With the right approach and tools, testers can navigate the complexities of exploratory testing, turning these challenges into opportunities for delivering insightful and thorough software testing.

Future outlook of Exploratory Testing

Exploratory Testing is becoming more acknowledged as an indispensable part of the testing strategy, especially given the limitations of conventional scripted testing. The ability of ET to adapt and respond to the complexities and nuances of modern software development is exceptional. As we look towards the future, several key trends are emerging that are set to shape the landscape of exploratory testing.

Artificial Intelligence (AI)

AI has the potential to significantly transform exploratory testing by automating certain aspects of ideation and, more so, data analysis processes. Leveraging AI in software testing in the correct way can enhance the tester’s capabilities, enabling them to focus on more complex testing scenarios and extract deeper insights from test data. AI can assist in identifying patterns and predicting potential problem areas, making ET more efficient and effective.

Integrations with other tools

The future of exploratory testing will see greater integration with various development, testing, and business analysis tools. This compatibility will streamline the testing process, enabling seamless data flow and communication across platforms. One of the pain points this trend will aim to address is losing time in writing automation scripts as a result of ET. Such integrations will enhance the overall efficiency of the testing process, allowing testers to leverage a wider range of tools and resources during their exploratory sessions more easily.

Enhanced collaboration

As software development becomes more collaborative, exploratory testing also adapts to facilitate better teamwork. Tools like the Xray Exploratory App incorporate features that promote collaboration among testers and between testers and other stakeholders. This collaborative approach ensures a more comprehensive understanding and coverage of the software, leading to better testing outcomes.

Compliance and reporting

Exploratory testing is being used more and more in ensuring compliance, areas like Non-Functional Requirements testing (security and performance), to help find more convoluted flaws and bottlenecks in intricate software systems. The trend is not surprising as the cost of compliance is increasing, both from the customer and the regulatory perspective. 

With the increasing emphasis on compliance and accountability in software development, exploratory testing has to evolve to provide more robust reporting and documentation capabilities. The ability to generate detailed and meaningful reports is essential, and tools like Xray are focusing on enhancing these aspects to meet the growing compliance demands.

The Xray Exploratory App is at the forefront of these changes, continually adapting and evolving to meet the future demands of exploratory testing.

Chart new heights in testing with Xray Exploratory Testing App

Exploratory Testing has become indispensable in our increasingly sophisticated and customer-centric digital landscape. Its importance has expanded across various sectors, including e-commerce, healthcare, and finance, highlighting the universal need for high-quality software experiences. The unique approach of ET, with its focus on discovering the unknown through rigorous analysis and testing heuristics, positions it as a key strategy in addressing the complexities of modern software systems.

The Xray Exploratory App stands out as a vital resource in harnessing the full potential of exploratory testing. The tool enhances the testing process by addressing the everyday challenges of planning, context switching, documentation, and reporting. It enables testers to navigate the intricacies of ET with greater efficiency and effectiveness, ensuring comprehensive coverage and insightful test results.

Explore the capabilities of the Xray Exploratory App and see firsthand how it transforms the exploratory testing experience. Dive into the world of enhanced software testing with Xray and discover the difference it can make in delivering superior software quality.

Author


Ivan Filippov
, Solution Architect for Xray.

Ivan is passionate about test design, collaboration, and process improvement.

Xray is an EXPO Platinum partner at EuroSTAR 2024, join us in Stockholm.

Filed Under: Exploratory Testing, Platinum, Software Testing, Sponsor, Uncategorized Tagged With: 2024, EuroSTAR Conference, Expo, software testing conference, software testing tools

Exploratory testing in agile

March 7, 2023 by Lauren Payne

Thanks toĀ Xray for providing us with this blog post.

The purpose of exploratory testing is to learn how a particular area of your testing is working while using your skills as a tester to offer insightful input to your team. Through exploratory testing, you can ensure that all bugs are detected, and developers can fix them in time for the product release.

Exploratory testing is important and should be a component of your testing strategy since it helps you evaluate your tests’ efficacy, identifies code inconsistencies, and removes bottlenecks where defects are most likely to lurk.

In this post, our solution architect SƩrgio Freire gives you the best tips on how to do exploratory testing in an agile environment.

Working in an Agile context

At the start of a product or one of its releases, we assume that we know everything there is to know about the product. However, there are often many unknowns and assumptions.

Agile comes as a way to deal with the complexity and unknowns around the whole software development and delivery process. When working in an Agile context, the software is delivered in small batches, known as iterations.

The idea is to reduce the batch of work and learn with small experiments. So, instead of working for a long time on a complex feature, we iterate on it by collecting feedback, learning, and incorporating our findings.

All this means that many changes are due to these iterations driven by our findings and feedback.

Exploratory Testing and Agile

The following model called the “Learning Lollipop model” (created by Sergio Freire), tries to highlight what happens during exploratory testing.

It’s a way to frame exploratory testing where we “taste” our product/product ideas (like tasting a lollipop), starting with questions that will give us ideas for designing testing experiments that we execute and then analyze. From this process, we learn. In turn, that will raise additional questions that will trigger new ideas for test experiments. While we do so, we walk in the unknown lake that contains all possible usages of our product. The more we explore, the more we find.

Using an example, let’s first try to see how these actually work well together. Say we are working in a system with a set of features, aiming to add a new feature using an Agile approach.

From a testing perspective, what we had (i.e., how the system behaved) should be covered by a set of checks, using test automation scripts as much as possible. This will allow us to collect almost immediate feedback from the CI pipeline(s).

We cannot simply retest everything from the past “by hand.” We also know that test automation scripts are fallible because they will always be limited to testing what they’re hardcoded to check; however, they give us a good starting point.

Whenever iterating on a new feature, we know that we don’t know much about it beforehand; that’s why we’re iterating it, after all. Usually, we’re dealing with a rough user story and not an extensive, highly detailed requirement.

Therefore, we need to test our initial ideas for the user story and depict areas/risks we should have in mind. Many questions will come, at the start, during, and after the implementation. All these can become ideas for test charters that we can explore with Exploratory Testing sessions.

Remember that in an Agile context, changes are frequent, and risks also change very dynamically.

Exploratory Testing is a great fit in Agile, as it is extremely flexible and doesn’t require upfront preparation (as happens with manual scripted test cases). It also uses information from previous sessions to drive new testing sessions. Therefore, it adapts to changes as it doesn’t assume a certain state and expected results for the system.

Tips for exploratory testing

Exploratory testing mockups.

Perform exploratory testing sessions on early mockups, internally and with users. This can be quite helpful to optimize flow problems, for example, and highlight the most valuable ones. You can also apply exploratory testing during your design sprints.

Discuss upfront with the team possible charters for your exploratory testing session.

During regular meetings (e.g., standups, planning), discuss with the team the test charters (i.e., the questions you aim to answer during testing). It’s a good moment to talk about risks and have insights from different team members, giving ideas for further exploration.

It’s always a good time to perform an exploratory testing session.

Whether you’re adopting waterfall or Agile, it’s always a good moment to perform some exploratory testing. We will never know everything about our product/system and its context, but we can further improve our understanding by conducting exploratory testing sessions. There are many quality attributes we can look at, for example. Consider aspects that concern your team, users, and business, and use that to drive new sessions. Taking some time to explore is investing in knowledge so that we can then work towards incorporating that feedback and improving our product/system.

Use exploratory testing to highlight ideas for test automation scripts.

Features should come with code, including unit and integration level tests and even system tests if appropriate. Whenever performing exploratory testing, one of the outputs can be ideas for test automation scripts. During exploratory testing, we may find flows, impacts, and edge cases, for example, that, due to their relevance, should be covered by “automated tests.”

This applies to the waterfall and Agile projects and will allow us to improve test coverage addressed by test automation and hopefully gain more time to focus on other tasks (e.g., further exploration, fixing problems, etc.).

Perform exploratory testing on the feature branches or the PRs.

If your team uses feature branches while features are being implemented, you can and should test. This means working with developers to improve the feature iteratively. You may perform an exploratory testing session around a certain risk, quality attribute, or subset of that feature at a given moment. You can also perform a session when the PR is ready for review; if you tested while it was implemented, then this moment will eventually be more of a high-level type of charter.

Perform exploratory testing after merging branches.

Merges sometimes produce unexpected results. Even though the feature branch may (should) include automated tests, there can be unexpected consequences, so scheduling an exploratory testing session can help uncover them.

Involve developers and other roles in exploratory testing.

Besides testers, getting others on board for exploratory testing can provide additional perspective. At the same time, foster a quality centric culture where team members can improve quality from the start in the future.

Pairing with a developer, with the PO, with a designer is a good practice to understand not just the system from different angles but also what different stakeholders expect from it; besides, it’s an excellent mid/long-term investment towards better quality.

Don’t limit exploratory testing to non-regression.

Even whenever automated regression tests may cover existing features, it’s a good practice to perform exploratory testing also for regression testing if you have the opportunity to. Test automation can cover the essentials, but we know many things escape these tests as they will always be limited in number and scope. Looking back at your previous features with your eyes wide open may depict problems added meanwhile and problems that you didn’t have the opportunity to uncover.

Exploratory test your test automation.

Look at your existing test automation and explore it to look for problems (it’s also code, isn’t it?). Look also for problems in scope, concurrency, and relevance. Look at your existing test automation logs, as they may provide valuable information or expose too much or too little information.

Exploratory test using tools to augment testing and gain efficiency.

Tools are used to perform certain tasks with efficiency and consistency. In exploratory testing, tools are used to augment the tester’s capabilities, not to replace the tester. An exploratory tester will easily use tools to facilitate API requests and assist with performance testing. With tools, an exploratory tester can be more efficient and cover quality aspects that otherwise would be hard or even impossible to tackle.

Exploratory test looking for gaps and opportunities to improve the value.

While testing, we look for problems that affect the quality and, therefore, the value as seen by different stakeholders. Testing is about understanding how the system works connected with expectations from all these different stakeholders. In this sense, testing is also about finding opportunities to increase the value. During exploratory testing, and using our knowledge and background, we can depict ways of improving the value of our products. Maybe that can be about framing the feature slightly differently, trying out a new form or interaction.

Bringing some agility with Exploratory Testing to waterfall projects

For organizations working on waterfall-based projects, testing mostly occurs after features have already been implemented. We know that if this happens, then the cost of fixing problems increases considerably.

Usually, there are initial requirements that drive implementation. These highly detailed specifications are not immune to problems; on the contrary: they can be built on top of many assumptions and lack actual user feedback.

We know that requirements, and specifications, in general, are incomplete, ambiguous, sometimes contradictory, and easily get outdated.

As exploratory testers, we can use not only requirements and other documents as the source for our tests; we also understand the context of our product, know about similar products, and know of known heuristics that can help us expose problems through test tracking and reporting. We also have our background that we can use to expose risks and impacts that otherwise could escape traditional testing.

In waterfall projects, we can use Exploratory Testing to help us:

  • Uncover problems, risks, and gaps that we couldn’t predict beforehand as they were not identified in the requirements/specifications.
  • Introduce testing while the feature is being implemented and thus refine it before it’s too late.
  • Complement traditional approaches, such as manual scripted test cases, with exploratory testing to go beyond the obvious and expose problems that we could otherwise miss.

Unleash your testing potential with Exploratory Testing

Exploratory testing promotes innovation instead of scripted testing that is centered around specified test cases and attempting to complete a fixed number of tests per day. Exploratory testing encourages us to act role play as the end-user and detects more realistic bugs.

Exploratory testing is highly helpful in agile environments and has several advantages, as seen above. QA teams can successfully use this testing strategy for their own success in the agile development process by knowing its benefits and using reliable test management software like the Xray Exploratory App.

Author

SƩrgio Freire, Head of Solution Architecture & Testing Advocacy at Xray

Sergio Freire is a solution architect and testing advocate, working closely with many teams worldwide from distinct yet highly demanding sectors (Automotive, Health, and Telco among others) to help them achieve great, high-quality, testable products. 

By understanding how organizations work, their needs, context and background, processes and quality can be improved, while development and testing can “merge” towards a common goal: provide the best product that stakeholders need.

Xray is an EXPO Platinum partner at EuroSTAR 2023, join us in Antwerp

Filed Under: Agile, Exploratory Testing Tagged With: 2023, EuroSTAR Conference, exploratory testing, software testing tools

Software testing platforms – the X factor in QA teams’ advancement

June 13, 2022 by Fiona Nic Dhonnacha

Thanks to Armando Wirshing, Director of Product Marketing at Katalon, for providing us with this blog post:

A common dilemma in software development is how the work of quality engineers, or testers, is often considered as simple as authoring automation and running it repeatedly. This notion is outdated and harmful to implementing a sustainable, end-to-end software quality process.

Establishing a cross-functional approach for QA requires capabilities that mirror and complement DevOps methodologies. Perhaps this is why over the past few years, some have coined the term DevTestOps. In reality, it’s more akin to how security takes part within the DevOps or software development pipeline and stands apart to provide another layer of independent validation to the process. Similarly, testing teams must cohesively support software development pipelines and provide independent validation and oversight.

Development teams use tools such as GitLab, Jira, etc., to plan, organize, and enable their processes. Operations teams leverage Splunk, ELK, AppDynamics, Datadog, etc., to monitor, analyze, and report on operations. Quality teams, unfortunately, have historically not had the benefits of a quality-focused platform to perform both core tasks and automate reporting and analysis. They often have to employ DIY tactics to their end-to-end quality platform, thereby reducing the overall value of their tool due to the amount of technical debt created by the DIY approach.

Experts know that CI/CD or DevOps is unattainable without test automation. Yet many teams struggle to implement true automated testing beyond unit testing within limited frameworks, leaving the vast majority of testing to continue manually.

Test automation, in general, is challenging, and test planning, authoring, maintenance, management, execution, and reporting/analysis all present individual challenges as quality teams level up in their maturity models. Fortunately, recent advances in testing technology are addressing many of those factors. However, teams must find the most practical tool or platform that fits the budget constraints and integrates seamlessly into the existing tools and services in the CI/CD or DevOps pipeline.

Quality organizations can learn from the DevOps industry usage of platforms that have key functional and reporting capabilities while enabling collaboration and integration into the software development pipeline. The following presents the key features and value of a modern test automation platform that delivers speed, scale, and value to QA teams and the business.ng

Essential features of a test automation platform

1. Automation and authoring

Ease of use and adoption

Creating a solid foundation of automated tests will ensure scalability and quality as the product expands. Two critical criteria to achieve this are effortless operation and flexibility in test scripting Amode. As teams typically consist o testers with varied experience in coding, test automation platforms should include advanced script creation functions for testers with strong coding skills and easy-to-learn low-code scripting modes. With every team member involved, the team’s overall capabilities and collaboration will significantly improve.

Low Maintenance and robust automation

The additional rework of some automated testing tools adds to the overall cost of automation maintenance. The platform should include “smart healing” capabilities that increase text execution quality and overall testing efficacy. These capabilities help eliminate false positives and reduce overall testing flakiness.

2. Orchestration and optimization

Centralized planning and self-service scheduling

A centralized testing calendar is necessary to smoothly organize and plan testing activities across all platforms and projects within an organization. For this reason, the tool should come with a built-in UI that gives all quality stakeholders, whether quality teams, software, or product teams, ownership of scheduling, scaling, and planning.

Operational reporting

Options to reduce testing time by running tests in parallel or adjusting test scheduling to allow emergency release is possible with effective reporting and visibility. A centralized command and control view of the process should enable such flexibility.

Software testing platforms  - visibility and understanding across testing and DevOps

3. Insights

Visibility and understanding across testing and DevOps

Effective quality processes start with collaboration across stakeholder teams. By incorporating intelligent and relevant insights into standard reports, a shared understanding of quality status is set from the organizational level to the individual project or build

The quality platform should integrate automated real-time reporting that generates insights on data from both quality activities and CI/CD pipelines. Data from Git repositories, test results, and project management tools can be centralized and analyzed for flakiness, requirements coverage, and release readiness across all projects and releases.

Actionable insights from AI

The industry is rapidly adopting AI reporting to gain more advanced insights into code coverage, test prioritization, release readiness, etc. Actionable insights generated by a proficient AI-infused reporting tool reduce analysis across data points and enable rapid decision-making. With AI-based analytics and insights, every decision that impacts the quality of your software will be more informed and decisive.

4. Scale

Multiple options for test execution

Having both on-premises and cloud environments is a must-have for organizations to be agile and address the changing demands of software delivery. Having multiple options for execution, whether on-prem or in the cloud with on-demand SaaS solutions, means your critical software deliveries will never be constrained by test execution capacity. Contrarily, using a tester’s environment to create and execute tests limits your ability to scale.

User platform coverage

An equally important capability alongside multiple environments is the ability to support the plethora of browsers, OSs, and available devices that end users leverage. This is further complicated by the variety of versions of each browser or platform. Not only do your IT or DevOps engineers need to keep up with new releases, but also some number of “N – x” versions that continue to be used.

Ability to support huge upsurge of workload

Large enterprises benefit from having a platform that allows instant scalability and parallel testing to maintain matching capacity without disrupting the release timelines of the business. In the case of a sudden upsurge in test capacity demand, a cloud-based QA platform comes in handy as it can satisfy rapid increases in demand for test execution

Unified world-class support

Even a minor issue can slow down your entire workflow and negatively impact the business. Having a single platform with a global community and 24/7 professional support from skilled staff can make a world of difference and yield long-term business success.

Author

Armando Wirshing, Director of Product Marketing at Katalon, Inc

Armando has extensive experience in the technology field, ranging from software supply chain, CI/CD, ITSM, Cloud Hybrid, to DevOps, Agile, Automation. His career has spanned from Mainframes to Cloud, Development to Operations, Delivery to Sales. He is dedicated to empowering teams and businesses to overcome challenges and in turn celebrate success

Filed Under: EuroSTAR Conference Tagged With: software testing tools

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